Our Reviews
Bruce H|2022 GMC Terrain
Confirmed Service Customer
1/24/2025
Professional
1/25/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LEES SUMMIT, MO
Susan Y|2020 Buick Encore GX
Confirmed Service Customer
1/24/2025
Time to complete routine service was as expected and estimated - 1 hour!
1/25/2025
Hi there! We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEES SUMMIT, MO
David P|2020 GMC 1500 Sierra
Confirmed Service Customer
1/29/2025
Great customer service
1/30/2025
Hi, thank you for the feedback and for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEES SUMMIT, MO
Ellen K|2019 Buick Envision
Confirmed Service Customer
1/23/2025
Helped me to use my points towards the cost of services
1/24/2025
Hi there! Your satisfaction is our top priority. We hope you have a great day! Take care, Ellen!
GREENWOOD, MO
Therese S|2024 Buick Envision
Confirmed Sales Customer
1/24/2025
I worked with Malissa online and then visited the dealership and worked with Adrian to finalize a purchase. Both salespersons were friendly, informative and made this large purchase a relatively easy experience. It should be noted that we visited Cable Dahmer Noland Rd first as we had purchased our two previous vehicle purchases there. We initially went there to test drive an Envista. The salesperson was relatively new so the negative experience was with management. We left there feeling that they made no effort to earn our business. Any future purchases will be with your dealership. Thank you.
MALISSA LARKIN
1/25/2025
Thank you for sharing your experience! We're so glad to hear that our team made your purchase process smooth and enjoyable. We truly appreciate your trust in us, and it's our goal to always provide excellent service and make every customer feel valued. We look forward to assisting you with any future vehicle purchases!
INDEPENDENCE, MO
Amy A|2017 GMC Terrain
Confirmed Service Customer
1/24/2025
Everyone at this dealership is very friendly and knowledgeable. I appreciate the fact that they offer veterans discounts. There are so very few companies that do that these days. A huge shoutout ! Thank you !! They do good work
1/25/2025
Thank you for your kind feedback! We're glad to hear that your experience with our service department was positive. We truly appreciate your support and are proud to serve military veterans. We look forward to assisting you again in the future!
LEES SUMMIT, MO
Ashanti T|2023 Buick Encore GX
Confirmed Service Customer
1/30/2025
My service was completed fast and efficiently. Everyone that I interacted with at the dealership was pleasant and friendly. I will always get my service done at Dave Cross.
1/31/2025
Hello, Ashanti! We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
RAYMORE, MO
Kenneth K|2025 GMC Sierra 1500
Confirmed Sales Customer
2/3/2025
It was great from beginning to end.
KYNAN RAMSEY
2/4/2025
Thank you for your feedback! Our staff is committed to providing each of our clients with the best automotive experience. We sincerely value your business and look forward to your next visit!
CLINTON, MO
Eric W|2025 GMC Yukon XL
Confirmed Sales Customer
1/30/2025
Matt Cross was professional, on time, and had a vehicle to meet our family needs. Receptionist and Finance manager were also great in our interactions.
MATT CROSS
1/31/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAKE WINNEBAGO, MO
Sandra R|2018 Buick Enclave
Confirmed Service Customer
2/11/2025
Service was provided in a timely manner. David is always super helpful.
2/12/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
KANSAS CITY, MO
Richard B|2025 Buick Enclave
Confirmed Sales Customer
2/11/2025
Matt was great to work with. He was professional and easily available to answer questions. The loan officer was easy to work with also. Friendly and efficient.
MATT CROSS
2/12/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Dave Cross Motors! We sincerely value your business and look forward to your next visit!
LEES SUMMIT, MO
Corbett C|2022 GMC 1500 Sierra
Confirmed Service Customer
2/12/2025
I accidentally made an appointment for the wrong dealership. Upon arrival, the service team was both friendly and understanding and were able to get my truck in for an appointment that same day
2/13/2025
Hi there, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Dave Cross Motors - Service
LEES SUMMIT, MO
Norma L|2018 GMC Terrain
Confirmed Service Customer
2/13/2025
Dave Cross was very professional and kept me informed all the way though my car repairs. He took excellent care of me and made sure my car was fixed completely. I will recommend Dave Cross Dealership to everyone I can. Thank you for taking such great care and making a very stressful situation much easier for me.
2/14/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
PECULIAR, MO
Donald V|2023 Buick Envision
Confirmed Service Customer
2/14/2025
good job
2/15/2025
Hi there! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
HARRISONVILLE, MO
Pedenia E|2015 GMC Terrain
Confirmed Service Customer
2/14/2025
Always great Customer Service in the Service Department.
2/15/2025
Wow, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
KANSAS CITY, MO
Alicia F|2024 GMC Sierra 1500
Confirmed Service Customer
2/18/2025
Always fast and friendly.
2/19/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
PECULIAR, MO
Michael R|2025 GMC Yukon
Confirmed Sales Customer
2/3/2025
Matt is always great, honest, never pushy and gives us the best deal he can.
MATT CROSS
2/4/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
UNION STAR, MO
Brent R|2025 Buick Envision
Confirmed Sales Customer
2/11/2025
Bobby was very friendly and helpful. I usually don’t care for the car buying experience but this one was pretty good.
ROBERT LARKIN
2/12/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Dave Cross Motors and we hope to see you again soon!
GREENWOOD, MO
Angela C|2025 GMC Acadia
Confirmed Sales Customer
2/11/2025
Salesman Adrian and finance guy George have exceptional customer service skills. They both made my vehicle purchase go smoothly. My husband and I were greeted with welcoming smiles. Both gentlemen did a great job answering all my questions. I felt zero pressure from either of them. I had a chip on my shoulder upon arriving at the dealership. My plan was to just look at the sticker price on a couple vehicles and leave to avoid the “typical hassle “. Well I left with my new Acadia and I love it! Great experience for us. Most definitely will refer others to Cross GMC dealership. Our next vehicle will be purchased there again. Thanks.
ADRIAN SANDERS
2/12/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEES SUMMIT, MO
Robert P|2024 GMC Canyon
Confirmed Service Customer
2/13/2025
Appointment was at 8am. Didn’t start until 8:45am.
2/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
INDEPENDENCE, MO
Paul M|2024 GMC Sierra 1500
Confirmed Service Customer
2/17/2025
Great service with quick turnaround on vehicle oil and rotate.
2/18/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
PLEASANT HILL, MO
Kevin D|2022 GMC 1500 Sierra
Confirmed Service Customer
2/17/2025
Progress was explained every couple hours
2/18/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
RAYMORE, MO
David P|2017 GMC Terrain
Confirmed Service Customer
2/23/2025
I was unable to make my original appointment because I couldn’t get my car started. So I made another appointment for later in the day. When I finally got the car started I immediately drove it to Dave Cross and they worked me in early so I didn’t have to shut the car off again.
2/24/2025
Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
GRAIN VALLEY, MO
Deborah H|2013 Buick Encore
Confirmed Service Customer
2/20/2025
They kept me informed and service was quick. The staff were very friendly.
2/21/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
LEES SUMMIT, MO
Kenneth W|2021 GMC 1500 Sierra
Confirmed Service Customer
2/20/2025
Great, personalized service as always. Dave Cross always does an outstanding job of service on our vehicles. Highly recommend them.
2/21/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
KINGSVILLE, MO
Barbara W|2025 Buick Encore GX
Confirmed Sales Customer
2/24/2025
your salesman, Anthony was very helpful, he made everything very comfortable and answered any questions we had - George the finance person was great he got me a good deal - I will let anyone that is looking for a vehicle the Dave Cross Buick was great.
ANTHONY CEBALLOS
2/25/2025
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
RAYMORE, MO
Matthew C|2015 Buick Enclave
Confirmed Service Customer
2/24/2025
Dave and his service team always take great care of us. Service was completed quicker than I originally planned.
2/25/2025
We're glad everything was completed quickly and to your satisfaction! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LEES SUMMIT, MO
Catherine L|2023 Buick Envision
Confirmed Service Customer
2/25/2025
The team was very accommodating, professional, and efficient.
2/26/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Dave Cross Motors and we hope to see you again soon! We always strive to provide top-quality service to every guest and are pleased to hear that you enjoyed your experience here at Dave Cross Motors!
LEES SUMMIT, MO
Kendra T|2015 GMC Acadia
Confirmed Service Customer
2/26/2025
I always have great service when visiting Dave Cross. It is easy to schedule appointments. All staff members are friendly and helpful each time I visit.
2/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
INDEPENDENCE, MO
Steven H|2025 Buick Enclave
Confirmed Sales Customer
3/2/2025
Very personable answered every question gave me a lot of knowledge into my new vehicle
MATT CROSS
3/3/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
BLUE SPRINGS, MO
Carey T|2016 GMC 1500 Sierra
Confirmed Service Customer
3/3/2025
Got us right in and got it done before the time we were told!!!! Great Service!!!
3/4/2025
Wow, we’re thrilled to hear you had such a wonderful experience with us! If you ever need any further assistance, please don’t hesitate to reach out—we’re always here to help!
GRAIN VALLEY, MO
Henry A|2025 GMC Sierra 1500
Confirmed Sales Customer
3/3/2025
Reached out and got ahold of Bobby. Was never able to get to the dealership and Bobby made me feel very comfortable with the purchase and was very accommodating to all my asks.
ROBERT LARKIN
3/4/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
JUNIATA, NE
Stephen S|2021 GMC 1500 Sierra
Confirmed Service Customer
3/3/2025
Clean honest people
3/4/2025
Thank you for your feedback! We truly appreciate your kind words and are glad to hear you had a positive experience with us. We look forward to serving you again!
LEES SUMMIT, MO
Joe H|2025 Buick Encore GX
Confirmed Sales Customer
3/6/2025
Quick and timely deal
ADRIAN SANDERS
3/7/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
INDEPENDENCE, MO
Robert H|2021 Buick Enclave
Confirmed Service Customer
3/6/2025
Fast and friendly people.
3/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
PLEASANT HILL, MO
Dan G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/6/2025
Clayton was good to work with, explained everything beforehand and was courteous, easy to talk to and clear about pricing up front. The whole experience, from scheduling, to drop off, to pick up , to the work that was done was all excellent.
3/7/2025
Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEES SUMMIT, MO
Timothy D|2015 GMC 1500 Sierra
Confirmed Service Customer
3/9/2025
Excellent as always
3/10/2025
We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
CONCORDIA, MO
Richard H|2025 GMC Sierra 1500
Confirmed Sales Customer
3/11/2025
Great service
MATT CROSS
3/13/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thanks again for the recommendation, and have an amazing day!
LAKE WINNEBAGO, MO
Frank D|2009 GMC Sierra
Confirmed Service Customer
3/12/2025
GM computer system was down so wasn't able to use my credits.Lost access to 50.00 worth of credits. NOT GOOD.NOT Dealors fault and I am a GM Fairfax Retiree. Repair was satisfactory.
3/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ODESSA, MO
Estil B|2023 GMC Sierra 1500
Confirmed Service Customer
2/26/2025
Absolutely great never have experienced a bad service!!!!!!
2/27/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
HARRISONVILLE, MO
James B|2015 GMC Canyon
Confirmed Service Customer
2/28/2025
Dave was very helpful with a radio issue.
3/1/2025
Thank you for your kind words! We're so glad to hear our staff has been a great help to you. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
KANSAS CITY, MO
Bobbie C|2022 Buick Encore GX
Confirmed Service Customer
3/2/2025
I was sent a message that the service department was running ahead of schedule. Awesome!!!
3/3/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HARRISONVILLE, MO
Lorenzo B|2025 GMC Sierra 1500
Confirmed Sales Customer
3/5/2025
The salesman was very polite and tentative to me. He made my purchase smooth and easy. Most important he knew about all the vehicles that I asked about.
KYNAN RAMSEY
3/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
RAYTOWN, MO
James W|2025 Buick Envista
Confirmed Service Customer
3/6/2025
No pressure, salesman was great
3/7/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
RAYMORE, MO
James W|2025 GMC Acadia
Confirmed Sales Customer
3/10/2025
very pleasant experience
MATT CROSS
3/12/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
LIBERTY, MO
Phillip L|2024 Buick Envista
Confirmed Service Customer
3/13/2025
Everything was quick and easy with very little wait time. I went in for an oil change and service and my car was done in no time at all.
3/14/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
BLUE SPRINGS, MO
Brandy B|2017 GMC Acadia
Confirmed Service Customer
3/13/2025
He was so kind and considerate!
3/14/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
LEES SUMMIT, MO
Cody R|2025 GMC Sierra 1500
Confirmed Sales Customer
3/17/2025
Matt Cross was great, no better dealership in the KC metro
MATT CROSS
3/18/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
VAN BUREN, MO
Michael B|2018 GMC Terrain
Confirmed Service Customer
3/14/2025
very nice and courteous!
3/15/2025
Hello Michael, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.
LEES SUMMIT, MO
James C|2022 Buick Envision
Confirmed Service Customer
3/14/2025
I always take my Buick into Dave Cross as they are always friendly, competent mechanics & make sure to keep their appointments on time.
3/15/2025
Hi James! We're glad to hear that you had an excellent experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!
INDEPENDENCE, MO
Wayne O|2016 Buick Enclave
Confirmed Service Customer
3/14/2025
In and out in record time. David in service accelerated my appointment time, very professional.
3/15/2025
Hi Wayne! We truly appreciate your feedback! Thank you for recognizing our efforts in providing great service. If you have any suggestions or further thoughts, we’d love to hear them!
INDEPENDENCE, MO
Bruce W|2022 GMC Yukon
Confirmed Service Customer
3/14/2025
Fast convenient service in a friendly environment
3/15/2025
Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
PECULIAR, MO
Paul B|2025 GMC Sierra 1500
Confirmed Sales Customer
3/17/2025
Very professional and relaxed feeling.
MATT CROSS
3/18/2025
Thank you for your feedback! We’re so glad to hear that you had a professional yet relaxed experience. We strive to create a comfortable environment for our customers and appreciate you sharing your thoughts!
GREENWOOD, MO
Mary M|2019 Buick Envision
Confirmed Service Customer
3/20/2025
On time, informative
3/21/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BLUE SPRINGS, MO
Sherre M|2022 Buick Envision
Confirmed Service Customer
3/21/2025
Everything is always exceptional! They always go above and beyond!
3/22/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAKE LOTAWANA, MO
Loretta B|2021 Buick Encore GX
Confirmed Service Customer
3/22/2025
It was amazing! I was met by Roxanne in the parking lot. She answer all the questions I had and more. She is a fantastic person and car salesperson.
3/23/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
PLEASANT HILL, MO
Derek N|2022 GMC 2500HD Sierra
Confirmed Service Customer
3/25/2025
Always great dealing with DC, they are by far the best dealership I have worked with. They somehow manage a relaxed atmosphere for the customers balanced with proficient execution of the services needed to get us, and our vehicles, out the door quickly.
3/26/2025
Hello Derek! Your satisfaction is important to us, so we sincerely thank you for choosing Dave Cross Motors and look forward to serving you again! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEES SUMMIT, MO
Ronald C|2020 GMC 1500 Sierra
Confirmed Service Customer
3/26/2025
Happy
3/27/2025
Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
LEES SUMMIT, MO
Bryce C|2025 GMC Canyon
Confirmed Sales Customer
3/26/2025
Fantastic dealership, the Canyon i purchased from Dave Cross was my first. Hands down the best experience purchasing a vehicle. Kynan Ramsey is an excellent salesman and great asset to Dave Cross. Keep up the excellent service! I will not hesitate to buy another vehicle from them.
KYNAN RAMSEY
3/27/2025
Wow, it's experiences like yours that really keep us motivated! We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
RAYMORE, MO
Harm S|2014 Buick Enclave
Confirmed Service Customer
3/27/2025
Vey Happy. David is as nice a guy as you would want for a service advisor.
3/28/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
HERMITAGE, MO
David H|2017 Buick Envision
Confirmed Service Customer
3/27/2025
All services we requested were addressed. We weren’t pushed to fix what wasn’t needed. Much appreciated! Highly recommend.
3/28/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEES SUMMIT, MO
James W|2025 GMC Acadia
Confirmed Service Customer
3/28/2025
answered all questions, was quick and took care of my issue.
3/29/2025
Hello James, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dave Cross Motors!
LIBERTY, MO
William C|2020 Buick Envision
Confirmed Service Customer
3/28/2025
Service department is thorough, communicative, and timely.
3/29/2025
Hello William, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!
LEES SUMMIT, MO
Sophia W|2025 Buick Envision
Confirmed Sales Customer
3/28/2025
The dealership was very clean and everyone I encountered was very polite. I was treated respectfully. I was informed of the process as we went, and I was very happy.
MALISSA LARKIN
3/29/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dave Cross Motors. We're looking forward to your next visit with us! Take care!
GRAIN VALLEY, MO
James B|2019 GMC Acadia
Confirmed Service Customer
4/2/2025
Quick and professional.
4/3/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
INDEPENDENCE, MO
Gerald J|2023 Buick Envision
Confirmed Service Customer
3/20/2025
Service dept got me in and out a lot sooner than I expected
3/21/2025
Hi, we're thrilled to hear that we exceeded your expectations! Our team strives to provide an excellent experience, and we’re happy to know we achieved that during your visit. If you have any further needs or questions, please don’t hesitate to reach out!
LEES SUMMIT, MO
Richard B|2025 Buick Enclave
Confirmed Service Customer
3/20/2025
Worked me in and was able to gfix my issue and get me on the road quickly.
3/21/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
LEES SUMMIT, MO
Nancy D|2019 GMC 1500 Sierra
Confirmed Service Customer
3/26/2025
Always welcoming, knowledgeable, accommodating and wait time was amazing.
3/27/2025
Hello, we're happy to hear you had such a positive experience with our team! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LEES SUMMIT, MO
Robert W|2025 Buick Encore GX
Confirmed Sales Customer
3/27/2025
Great
ADRIAN SANDERS
3/28/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LEES SUMMIT, MO
Lynn L|2023 Buick Envision
Confirmed Service Customer
3/28/2025
Clayton is wonderful! He goes the extra mile to know me and make my time at the dealership go by quickly.
3/29/2025
Thank you for sharing your experience! We're thrilled to hear that Clayton has made such a positive impact on your time at the dealership. It’s wonderful to know he takes the time to get to know his customers and ensures that your visit is enjoyable. We appreciate your feedback and will make sure to pass along your kind words to him!
HARRISONVILLE, MO
Samuel C|2024 GMC Canyon
Confirmed Sales Customer
3/28/2025
Excellent
MATT CROSS
3/29/2025
Hello Samuel! We truly appreciate your excellent rating. Thank you for taking the time to share your feedback about your recent visit. Take care!
LEES SUMMIT, MO
John R|2024 GMC Terrain
Confirmed Service Customer
3/31/2025
Brought in our vehicle with a small dent on the hood and left with a perfectly repaired hood. Could not tell it had ever been damaged. Service was quick as well.
4/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CENTERVIEW, MO
Mikayla N|2025 Buick Envision
Confirmed Sales Customer
4/3/2025
adrian was AMAZING
ADRIAN SANDERS
4/5/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
LEES SUMMIT, MO
James G|2025 GMC Sierra 1500
Confirmed Sales Customer
4/3/2025
No hassle very friendly and knowledgeable with good price.
ROXIE WALKER
4/5/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GRANDVIEW, MO
Sherry L|2024 GMC Terrain
Confirmed Sales Customer
4/3/2025
I felt very comfortable with my sales person and my needs were addressed.
MALISSA LARKIN
4/5/2025
Thank you for your feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
WARRENSBURG, MO
Betty A|2025 Buick Encore GX
Confirmed Sales Customer
4/5/2025
Roxanne was great
ROXIE WALKER
4/6/2025
Hi Betty! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
BLUE SPRINGS, MO
Bart F|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/9/2025
Great staff and service, really like the positive attitude and happiness.
4/10/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ODESSA, MO
Josh C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/9/2025
Was quick and easy
4/10/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
LEES SUMMIT, MO
Jan W|2017 Buick Encore
Confirmed Service Customer
4/9/2025
Always takes good care of us
4/10/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
LEES SUMMIT, MO
Todd M|2012 GMC Sierra
Confirmed Service Customer
4/9/2025
I’ve been taking my vehicles to this place for quite a while. This last time was the worst ever. Y’all had my vehicle for over a month. Communication was terrible. I asked for a loaner car. Every time he would say all we just loaned out the last one. But the communication was terrible. I did not know what the heck was going on with my vehicle at all. I kept calling leave messages and it’s still like that. Took forever to call back sometimes the next day. I’m very dissatisfied this time. He said he’d call on a certain day two days later he called back. Unacceptable.
4/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GARDEN CITY, MO
James C|2021 GMC 1500 Sierra
Confirmed Service Customer
4/9/2025
1ST TIME VISIT FOR SERVICE..... EXCELLENT EXPERIENCE, ON TIME , FREINDLY STAFF MADE ME FEEL COMFORTABLE, COMPLETED SCHEDULED SERVICE QUICKLY AND AS A BONUS WASHED EXTERIOR OF VEHICLE . Having owned multiple F150's prior to this GMC Sierra, my experience with Dave Cross motors and my GMC 1500 Denali has made me a GMC client on future purchases
4/10/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEES SUMMIT, MO
Wayne O|2016 Buick Enclave
Confirmed Service Customer
4/4/2025
Oil change and check up David Cross in service does a great job in and out in 45 min. washed car and all.
4/5/2025
Thank you for choosing us as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
INDEPENDENCE, MO
Jeremiah M|2024 GMC Sierra 1500
Confirmed Sales Customer
4/4/2025
Kynan was great to work with.
KYNAN RAMSEY
4/5/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ODESSA, MO
Daniel M|2009 GMC Sierra
Confirmed Service Customer
4/7/2025
David Cross is the best
4/8/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
GRAVOIS MILLS, MO
Raymond F|2025 Buick Envision
Confirmed Sales Customer
4/9/2025
Matt was wonderful! His patience, car setup instructions, flexibility, humor and caring attitude help to make this purchase the best we have ever had. Was not looking forward to dealing with a salesperson. He removed the stress from purchasing the vehicle. George also did a fine job closing out our transaction. They are both keepers 😉👍
MATT CROSS
4/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
GRANDVIEW, MO
Russell M|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/9/2025
Matt Cross did a great job helping me out. I enjoyed working with George in finance as well
MATT CROSS
4/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
LEES SUMMIT, MO
Donna H|2019 GMC Terrain
Confirmed Service Customer
4/11/2025
I was greeted as I pulled up to garage on time. I ask if someone could take me to Summit Fair. Blake took me to Maurice's and picked me up when my SUV was ready. Blake was very professional and friendly, he spoke highly of Dave Cross! SUV was finished in less than 1 hour.
4/12/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
INDEPENDENCE, MO
Jonathan K|2016 GMC Yukon
Confirmed Service Customer
4/14/2025
We consistently have gone to this place for years. Bought multiple cars. While the people are nice we have paid so much extra in nonsense that was not discussed. Communication lacks here.
4/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEE'S SUMMIT, MO
Bryan R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/15/2025
Matt was great I have bought a few new vehicles in the last 5 years this one went the best. Thanks
MATT CROSS
4/16/2025
Thank you so much for the kind words, Bryan! We're thrilled to hear that this was your best vehicle-buying experience yet. Matt truly is great, and we’re lucky to have him on our team. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything!
RAYMORE, MO
Christine C|2025 GMC Acadia
Confirmed Sales Customer
4/15/2025
Everyone was just so kind. Bobby helped us with finding the right vehicle and George was so professional, yet personal and fun. Just a great experience all around!
ROBERT LARKIN
4/16/2025
Thank you for the wonderful review, Christine! We're so glad Bobby and George made your experience such a positive one. It’s great to hear everything went smoothly and that you felt well taken care of. We truly appreciate your kind words and hope you’re loving your new vehicle!
GRAIN VALLEY, MO
Drew D|2024 GMC Terrain
Confirmed Sales Customer
4/15/2025
Went well. Very friendly staff that was easy to work with
ROXIE WALKER
4/16/2025
Hi Drew, we aim for complete satisfaction, and it's wonderful to hear that you had a fantastic experience at Dave Cross Motors. We can't wait to welcome you back on your next visit! Take care!
BLUE SPRINGS, MO
Jessie G|2024 Buick Encore GX
Confirmed Sales Customer
4/16/2025
Adrian was amazing!! Very knowledgeable and professional!! Have already referred him to several friends
ADRIAN SANDERS
4/17/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
LEES SUMMIT, MO
Timothy D|2022 Chevrolet Colorado
Confirmed Service Customer
4/17/2025
Like always just great they helped me they got everything down. I need it in a timely matter.
4/18/2025
Thank you! We’re glad to consistently meet your expectations and get everything handled quickly. Appreciate your continued trust!
LEES SUMMIT, MO
James M|2024 Buick Encore GX
Confirmed Service Customer
4/17/2025
Very good service and visit.
4/18/2025
Thank you for the kind words! We’re glad to hear you had a great visit and received quality service. We appreciate your support and look forward to seeing you again!
LEES SUMMIT, MO
Hal G|2019 GMC Yukon
Confirmed Service Customer
4/19/2025
All service was done correctly and on time. Thanks
4/20/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Dave Cross Motors and we hope to see you again.
LEES SUMMIT, MO
James P|2018 GMC 3500HD Sierra
Confirmed Service Customer
4/23/2025
Oil change
4/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LEES SUMMIT, MO
Sarah T|2018 Buick Encore
Confirmed Service Customer
4/23/2025
.
4/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BELTON, MO
Brian C|2017 GMC Acadia
Confirmed Service Customer
4/23/2025
Very friendly and helpful. Work was done well.
4/24/2025
Hello, we really appreciate your feedback! We can't wait to see you again, have a great day.
BLUE SPRINGS, MO
Shaun M|2024 GMC Sierra 1500
Confirmed Service Customer
4/13/2025
None
4/15/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SHAWNEE, KS
Donald L|2025 Buick Envision
Confirmed Sales Customer
4/14/2025
My experience with Dave Cross, and their sales representative Roxanne Walker, was exceptional. From the very beginning of my buying experience, I was met with polite, professional personnel that made me feel welcomed and appreciated. Roxanne explained every detail, of the SUV I was interested in, answered every question and her follow up with details was outstanding. I enjoyed the whole buying experience with Dave Cross and would highly recommend giving them the opportunity to serve anyone looking to purchase a vehicle. Great job!!
ROXIE WALKER
4/15/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
INDEPENDENCE, MO
Carla S|2025 GMC Yukon
Confirmed Sales Customer
4/15/2025
Everything from initial contact, pricing, tracking of the vehicle in transit, and delivery went exactly as expected with no surprises.
MATT CROSS
4/16/2025
Thank you for the great review, Carla! We’re so glad everything went smoothly from start to finish. We appreciate your trust and hope you’re loving your new vehicle!
LEES SUMMIT, MO
Jacob P|2018 GMC 1500 Sierra
Confirmed Service Customer
4/15/2025
I haven’t received the list for parts warranty and/or the receipt of parts serviced during this visit. The vehicle has new a tempo vibration on the highway since being serviced. Not sure what changed, but it was not there between the 700 miles I put on the truck between time of purchase and time serviced.
4/22/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEES SUMMIT, MO
Kevin R|2024 GMC Terrain
Confirmed Service Customer
4/16/2025
Quick service, In and out in a timely manner!
4/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HOLDEN, MO
James L|2025 GMC Sierra 1500
Confirmed Service Customer
4/17/2025
Fast and Courteous
4/18/2025
Thank you! We're glad we could provide quick and courteous service. See you next time!
LEES SUMMIT, MO
Katherine P|2025 GMC Terrain
Confirmed Sales Customer
4/17/2025
Quick and easy process. Bobby was very knowledgeable, and a lot of fun to work with. We appreciate you!
ROBERT LARKIN
4/18/2025
Thank you for the great review! We're happy to hear the process was quick and easy, and that Bobby made it both informative and fun. We appreciate you as well and hope you’re enjoying your new vehicle!
LONE JACK, MO
Marshall T|2021 GMC 1500 Sierra
Confirmed Service Customer
4/23/2025
In & Out quick.
4/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
RICHMOND, MO
James H|2016 GMC Terrain
Confirmed Service Customer
4/23/2025
Great job.
4/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RAYMORE, MO
John C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/24/2025
The entire staff made the buying experience enjoyable.
ROXIE WALKER
4/25/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LEES SUMMIT, MO
Leslie N|2024 GMC Yukon
Confirmed Service Customer
4/24/2025
Simply the best service and sales around.
4/25/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
PLEASANT HILL, MO
David P|2021 GMC Canyon
Confirmed Service Customer
4/25/2025
Called and asked me to come in early. Got me in immediately and finished in record time.
4/26/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
GRAIN VALLEY, MO
Nanette H|2020 Buick Encore GX
Confirmed Service Customer
4/28/2025
Dave Cross Jr got me in a timely manor for my oil change and tire rotation
4/29/2025
Thanks for the great feedback! We're happy Dave got you in quickly and took care of your service needs efficiently. If you have any more comments or need further assistance, feel free to reach out!
LEES SUMMIT, MO
Denise C|2025 GMC Acadia
Confirmed Sales Customer
4/29/2025
We were approached as soon as we arrived at the dealership. (When buying a previous car, at a different dealer, we were virtually ignored until my husband said "who wants to sell a car". Bobby listened to what we wanted and immediately showed us vehicles that fit the bill. No high pressure selling, which we also appreciated. The whole process was relaxed and painless.
ROBERT LARKIN
4/30/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
OLATHE, KS
Theresa B|2020 Buick Encore GX
Confirmed Service Customer
4/30/2025
Professional, friendly and efficient staff. Great experience.
5/1/2025
Thank you for your kind words! We’re thrilled to hear that you had a great experience with our professional, friendly, and efficient staff. Wishing you a fantastic day, and please don’t hesitate to reach out if there’s anything additional we can do for you!
BLUE SPRINGS, MO
Robert G|2019 GMC Yukon
Confirmed Service Customer
4/30/2025
I absolutely love this place. The service section is so kind and caring. They take great care of me. I wish I were independently wealthy. I would by ALL of my cars from there, just to have them serviced by those wonderful people!
5/1/2025
Thank you so much for your glowing review! We’re so happy to hear that our service team has taken such great care of you. Your kind words mean the world to us! Wishing you a fantastic day, and please don’t hesitate to reach out if there’s anything additional we can do for you!
LEES SUMMIT, MO
Michael W|2025 GMC Yukon
Confirmed Sales Customer
4/25/2025
Very friendly and helpful.
MATT CROSS
4/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LEES SUMMIT, MO
Walter V|2024 GMC Sierra 1500
Confirmed Service Customer
4/27/2025
Everything was Great!
4/28/2025
Walter Van Bibber, thanks again for taking the time to leave us this information about your recent visit. We're looking forward to your next visit with us!
RAYTOWN, MO
Michael W|2025 GMC Yukon
Confirmed Sales Customer
4/28/2025
Process went very smooth salesman was extremely knowledgeable
MATT CROSS
4/29/2025
Thank you for your review! We’re glad the process went smoothly and that our knowledgeable salesperson helped you feel confident in your decision. Wishing you a fantastic day!
PLEASANT HILL, MO
Kathlene Crawford B|2025 GMC Acadia
Confirmed Sales Customer
4/30/2025
It was a very good experience. The salesman was very kind and understanding
KYNAN RAMSEY
5/1/2025
We’re so glad your experience was handled with kindness and care. It’s people like you who make what we do so rewarding!
WINDSOR, MO
Gregory S|2025 GMC Sierra 1500
Confirmed Service Customer
4/30/2025
good
5/1/2025
Short, sweet, and appreciated! We’ll aim to make your next visit even better!
INDEPENDENCE, MO
Stephen S|2025 GMC Sierra 1500
Confirmed Sales Customer
5/1/2025
Had 1hr before my dental appointment. Greated by Adrian and he said no problem I can make this happen. Looked at 2 different red GMC Pickups . Adrian works his magic and helped me with one quick quote on my trade in and we agreed on a price ..deal done on less then 1 hr. Back to the dealership and my deal was even better. Thank you all for making my dental appointment the best ever. You guys need 15out of 10 stars.
ADRIAN SANDERS
5/1/2025
Thank you for the amazing feedback! We're so glad Adrian was able to make your experience so quick and smooth. We're honored to have made your day, and we can't wait to work with you again. Wishing you a fantastic day ahead!
GREENWOOD, MO
Matthew C|2015 Buick Enclave
Confirmed Service Customer
5/1/2025
Easy and stress-free. Dave Cross Service team is the best in town. Always appreciate your expertise
5/1/2025
Thank you for the great feedback! We're thrilled to hear that your experience was easy and stress-free. Our team at Dave Cross Motors is always happy to assist, and we look forward to your next visit!
LEES SUMMIT, MO
Christopher W|2025 Buick Enclave
Confirmed Sales Customer
5/2/2025
My wife and I recently purchased a 2025 Buick Enclave at Dave Cross, and I couldn't be happier with the experience. From the moment we were walking around the lot, I was greeted with a warm welcome and exceptional customer service. My salesman, Bobby Larkin, was absolutely fantastic. Bobby was knowledgeable, patient, and genuinely interested in helping me find the perfect vehicle. He took the time to understand my needs and preferences, and he provided valuable insights that made the decision-making process much easier. Bobby's professionalism and friendly demeanor made the entire experience enjoyable and stress-free. The dealership itself was clean, well-organized, and had a great selection of vehicles. The entire team at Dave Cross was attentive and supportive, ensuring that all my questions were answered and that I felt confident in my purchase. I highly recommend Dave Cross and Bobby Larkin to anyone in the market for a new vehicle. Their commitment to customer satisfaction and their exceptional service truly set them apart. Thank you, Bobby, and the entire Dave Cross team, for making my car-buying experience a memorable one!
ROBERT LARKIN
5/3/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
PECULIAR, MO
Steven H|2013 GMC 1500 Sierra
Confirmed Service Customer
4/30/2025
Service was performed quickly and efficiently. I am extremely happy with your service department and will highly recommend them.
5/1/2025
Thank you so much for your positive review! We're thrilled to hear that our service department met your expectations, and we truly appreciate your recommendation. We hope to see you again soon!
BLUE SPRINGS, MO
Todd H|2018 GMC 2500HD Sierra
Confirmed Service Customer
5/1/2025
Amazing experience! Was able to work while I waited and the whole process was easy and stress-free!
5/1/2025
Thank you for the wonderful review! We're so glad to hear that your experience was easy, stress-free, and allowed you to work while you waited. We look forward to seeing you again soon!
LEES SUMMIT, MO
Michael K|2024 Chevrolet Tahoe
Confirmed Service Customer
5/1/2025
Best service department in the country. period!!!!!!!
5/1/2025
Thank you for the amazing feedback! We’re honored to be considered the best service department in the country! We look forward to serving you again soon!
LEES SUMMIT, MO
Donna M|2020 Buick Enclave
Confirmed Service Customer
5/1/2025
Telling us we needed a new battery when we just replaced it, of course we went to Dave Cross to have this done but you didn’t have the time so we went to advance auto. Now you try to sell me a battery that is still new? In my opinion that is called fraud and I took my car back to advance auto had battery tested and verified that battery still new and under 3 year warranty. Makes me think 2 about using you on the maintenance of my vehicle which you you look we have been faithful customer and now that my daughter and son-in-law are in market for 2 new vehicles I’m thinking twice about having them come in to you even though my daughters vehicle was purchased from you…I don’t appreciate being lied too
5/6/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LEES SUMMIT, MO
Christopher R|2025 GMC Sierra 1500
Confirmed Sales Customer
5/1/2025
Had a great experience. The process went as I was informed it would through the order and delivery process and I am glad I chose Dave Cross Motors and that Matt Cross helped me.
MATT CROSS
5/1/2025
Thank you for the wonderful feedback! We’re so glad to hear that the process went smoothly and that Matt was able to assist you throughout the order and delivery. We appreciate you choosing Dave Cross Motors, and we look forward to helping you again in the future!
SHAWNEE, KS
Sherry H|2018 Buick Envision
Confirmed Service Customer
5/5/2025
Always very professional and friendly. Work completed on time.
5/6/2025
Professional, friendly, and timely—thank you for capturing exactly what we strive for. We appreciate your continued trust! With service you can set your watch by, we’ll be ready whenever you are!
LEES SUMMIT, MO
Nancy P|2023 Buick Envision
Confirmed Service Customer
5/5/2025
Always great!
5/6/2025
Thank you for being a part of our family of happy guests! We’re grateful for your continued trust. Great today, even better tomorrow—see you again soon!
LEES SUMMIT, MO
Malcolm D|2023 GMC Acadia
Confirmed Service Customer
5/7/2025
Great service as always
5/7/2025
Consistency is key, and your continued satisfaction is the best reward we could ask for. Thanks for sticking with us—we don’t take it for granted! As always, we’ll keep raising the bar to keep that “great” feeling going strong!
LEAWOOD, KS
Connie M|2020 Buick Encore
Confirmed Service Customer
5/12/2025
Friendly, quick
5/13/2025
Hi, we are so pleased you enjoyed your visit to Dave Cross Motors! We can't wait to see you again, have a great day.
RAYTOWN, MO
Charles L|2025 Buick Envista
Confirmed Sales Customer
5/15/2025
Very friendly and no pushy salesman. Bobby was very helpful and cheerful.
ROBERT LARKIN
5/16/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
CLINTON, MO
Kendra P|2025 GMC Yukon
Confirmed Service Customer
5/15/2025
Had a very smooth purchase of a GMC Denali Yukon 2025
5/16/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
INDEPENDENCE, MO
Daniel M|2009 GMC Sierra
Confirmed Service Customer
5/15/2025
Great place! Friendly staff. Highly recommend!
5/17/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
GRAVOIS MILLS, MO
Karen K|2021 Buick Envision
Confirmed Service Customer
5/16/2025
I had an appointment for an oil change. All went well.
5/17/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
INDEPENDENCE, MO
John O|2018 Buick Enclave
Confirmed Service Customer
5/16/2025
No problems. Dave is always helpful
5/17/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
LEES SUMMIT, MO
Clyde P|2025 Buick Enclave
Confirmed Sales Customer
5/20/2025
Very friendly sales staff. They spent time showing all of the features and how to access them.
MATT CROSS
5/21/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
INDEPENDENCE, MO
Beverly H|2025 GMC Acadia
Confirmed Sales Customer
5/2/2025
Roxanne was amazing! Very knowledgeable, patient, no pressure!
ROXIE WALKER
5/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LEE'S SUMMIT, MO
Robert P|2025 GMC Acadia
Confirmed Sales Customer
5/2/2025
Had the vehicle I was interested in. Dealt with Matt Cross and came to a quick agreement. Very helpful in getting the vehicle set up and subscriptions transferred.
MATT CROSS
5/3/2025
Robert Pottberg, thanks again for taking the time to leave us this information about your recent visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Congratulations on your new vehicle! If you have further needs or questions, please reach out!
INDEPENDENCE, MO
Barbara B|2025 Buick Encore GX
Confirmed Sales Customer
5/5/2025
Everyone was very friendly and knowledgeable.
ROBERT LARKIN
5/6/2025
Thank you! It’s wonderful to know you found our team friendly and knowledgeable—that’s what we strive for each and every day. Warm welcomes and wise advice—that’s how we do service!
RAYTOWN, MO
Sandra R|2018 Buick Enclave
Confirmed Service Customer
5/5/2025
My experience was excellent. David and the other staff I encountered were friendly and supportive.
5/6/2025
Thank you! David and the team work hard to make sure every guest feels supported, and we’re glad that came through. Friendly faces and helpful hands—every visit, every guest!
KANSAS CITY, MO
Barbara J|2023 Buick Encore GX
Confirmed Service Customer
5/5/2025
Everyone was very polite and my car was taken care of right a way and I love that they wash every time
5/6/2025
We love hearing that! Prompt, polite service plus a clean car—that’s the full package. Fresh service and a fresh shine—what’s not to love?
GRAIN VALLEY, MO
Italo M|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/14/2025
Great customer service and efficient! The deal was done smoothly and both parties were happy!
MATT CROSS
5/15/2025
Thanks for your awesome feedback! We love when deals go smoothly and leave everyone smiling. Here’s to efficiency wrapped in great customer care—now that’s a winning combo!
KANSAS CITY, MO
Donald W|2017 GMC Terrain
Confirmed Service Customer
5/22/2025
Had car towed in and found out needed a battery. Todd was fantastic kept on it and have me out in no time. Sure appreciated that. Todd kept me updated on every step. When he came to tell me it was finished I wasn't expecting to be out of there so soon.
5/24/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
KANSAS CITY, MO
Hoang N|2025 GMC Yukon XL 1500
Confirmed Sales Customer
5/23/2025
5 stars!!!
MATT CROSS
5/24/2025
Five stars and a million thanks! Your support fuels us to keep aiming high. We’ll be ready with another five-star experience whenever you need us!
LEES SUMMIT, MO
Eddie S|2024 GMC Sierra 1500
Confirmed Service Customer
5/20/2025
In for them to read a code and tell me what I needed to do. Waited over a day for a call back. Seemed a little too long for me.
5/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
GRAIN VALLEY, MO
Misako S|2017 GMC 1500 Sierra
Confirmed Service Customer
5/22/2025
Excellent service.
5/24/2025
Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
LEES SUMMIT, MO
Richard J|2025 GMC Canyon
Confirmed Sales Customer
5/22/2025
Tim Coonce was a pleasure to work with. It was a no pressure experience which my wife and I both appreciated. He truly was focused on helping us, not pushing us. I was a little disappointed in the trucks prepping for delivery. I am a very detailed person so my expectations are high. I found plastic on areas in the cab and on the side running lights. Overall it was a great experience and I will recommend Tim and the dealership.
TIMOTHY COONCE
5/24/2025
Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEES SUMMIT, MO
Phyllis M|2025 Buick Encore GX
Confirmed Sales Customer
5/22/2025
Low pressure, & fair
ROXIE WALKER
5/24/2025
Hi, we really appreciate your positive review! If you're ever in need of more help, please let us know!
GREENWOOD, MO
Leonard R|2018 Buick Enclave
Confirmed Service Customer
5/22/2025
No problem
5/24/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
RAYMORE, MO
Grace A|2023 Buick Encore GX
Confirmed Service Customer
5/23/2025
The service department got me in and out quickly! All of my service department experiences with Dave Cross Buick GMC have been absolutely amazing!
5/24/2025
We’re so happy to hear every experience you’ve had with our service department has been amazing—and that we got you in and out quickly once again! We’ll keep raising the bar every time you visit—because you deserve nothing less!
LEES SUMMIT, MO
Darrell K|2016 GMC Yukon
Confirmed Service Customer
5/23/2025
Very friendly customer service (especially Dave!).
5/24/2025
Thanks for highlighting our friendly service—and a special shoutout to Dave! We’ll make sure he hears your praise. Creating a welcoming experience is what we’re all about, and we look forward to doing it again for you soon.
LEES SUMMIT, MO
Mark W|2016 GMC Terrain
Confirmed Service Customer
5/25/2025
Easy scheduling of service, staff very friendly, detailed and knowledgeable
5/26/2025
We’re so glad to hear that scheduling was easy and that our staff made your visit a breeze! Friendliness and know-how go hand in hand around here, and we’re happy you felt the difference. Here’s to a service experience that checks every box!
LEES SUMMIT, MO
Brian A|2025 Buick Envista
Confirmed Service Customer
5/26/2025
It was quick and easy. Everyone was nice and the place is very clean.
5/27/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
BLUE SPRINGS, MO
Katherine P|2021 Buick Enclave
Confirmed Service Customer
5/26/2025
Everyone was friendly, courteous, and the service was excellent
5/27/2025
Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
RAYMORE, MO
Katherine W|2019 GMC Yukon
Confirmed Service Customer
5/26/2025
On time, work as requested. Unfortunately didn't know my husband had a special coupon for $99 for our service and paid $130. Clean service lounge and work area, very courteous employees.
5/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
KANSAS CITY, KS
Steven H|2013 GMC 1500 Sierra
Confirmed Service Customer
5/28/2025
The service is always excellent. The vehicle is ready when told and work quality is outstanding.
5/29/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for the great review!
BLUE SPRINGS, MO
Robert W|2025 GMC Sierra 1500
Confirmed Sales Customer
5/30/2025
The salesman Matt Cross was very professional and easy to work with. Extremely pleasant and responsive to all my request/questions. He also took as much time as needed to review all the product features. The finance officer George, was very personable and professional as well. I would not hesitate to recommend Dave Cross motors to others interested in buying a GM product.
MATT CROSS
5/31/2025
Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BELTON, MO
Matthew B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/1/2025
My husband purchased the truck, and I just came in to sign paperwork. It was a breeze and very friendly. They also set my seat adjustment before we left.
MATT CROSS
6/3/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
KANSAS CITY, MO
Donald W|2004 Chevrolet TrailBlazer
Confirmed Service Customer
6/1/2025
Once again Todd took great care of Us. We were in and out in 1 hour.
6/3/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
KANSAS CITY, MO
Alberto O|2017 GMC 1500 Sierra
Confirmed Service Customer
6/2/2025
Always great service whether it just a Lil change to bigger order service. Staff great that know you by face/1st name
6/3/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dave Cross Motors! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
RAYTOWN, MO
Sherry H|2018 Buick Envision
Confirmed Service Customer
5/25/2025
Prompt and accurate service. Employees are very friendly and knowledgeable
5/26/2025
Thank you! Prompt, accurate, and friendly is the trifecta we’re proud to deliver. Knowing you felt well taken care of means everything to us—until next time, we’ll be keeping the standard high!
LEES SUMMIT, MO
Robert B|2024 GMC Sierra 1500
Confirmed Service Customer
5/26/2025
First service on my new GMC Sierra. Very friendly staff and they do a great job making you feel like family!
5/27/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PALMYRA, MO
Corey J|2024 GMC Yukon
Confirmed Service Customer
5/26/2025
Great customer service
5/27/2025
Hi there, thank you for taking the time to leave a review for us at Dave Cross Motors. We're happy we could meet your expectations! Thank you again for the great review!
RAYMORE, MO
Linda C|2023 Buick Envision
Confirmed Service Customer
5/27/2025
The customer service is great; they are timely in what they do.
5/28/2025
Hi, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
GRANDVIEW, MO
Kenneth D|2020 Buick Encore GX
Confirmed Service Customer
5/28/2025
Service writer was not very informative about car service needed. Two hours for oil change and diagnosis seemed al little long.
5/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEES SUMMIT, MO
Tammara C|2025 Buick Encore GX
Confirmed Sales Customer
5/30/2025
Tim was great!
TIMOTHY COONCE
5/31/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're looking forward to your next visit with us!
KANSAS CITY, MO
Jeffrey H|2025 GMC Sierra 1500
Confirmed Sales Customer
5/30/2025
Adrian and George answered all my questions. They were very patient with me.
ADRIAN SANDERS
5/31/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Dave Cross Motors. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BELTON, MO
David O|2025 GMC Yukon
Confirmed Sales Customer
6/2/2025
Fast, friendly service
MATT CROSS
6/3/2025
Hi, we are so pleased you enjoyed your visit to Dave Cross Motors! Please don't hesitate to reach out to us if there's anything more we can do!
ALMA, MO
Tina P|2025 Buick Envista
Confirmed Sales Customer
6/2/2025
The WHOLE experience from starting in the service department to the purchase of vehicle was non stressful, smooth and most of all pleasant. There was no b.s. at all. The deal was done in a timely manner. Adrian and the finance person (sorry I cant remember his name) worked well together. Love my gift and bag too. Thanks for everything. It was my pleasure to do business with everyone.
ADRIAN SANDERS
6/3/2025
Thank you for choosing Dave Cross Motors as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GRANDVIEW, MO
Dennis O|2019 Chevrolet Traverse
Confirmed Service Customer
6/2/2025
Great Service as usual and I truly appreciated the free car wash!
6/3/2025
Hi there! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
KANSAS CITY, MO
Curt C|2016 GMC 2500HD Sierra
Confirmed Service Customer
6/2/2025
Very efficient check in, on time completion, and very pleasant people to work with.
6/3/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OVERLAND PARK, KS
Kirt M|2025 GMC Acadia
Confirmed Sales Customer
6/4/2025
Matt Cross is awesome and should be made owner. 🙂
MATT CROSS
6/5/2025
Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!
LEES SUMMIT, MO
Ricky L|2024 GMC Canyon
Confirmed Service Customer
6/4/2025
Bought a used 2024 GMC canyon denali with 9500 mi.
6/5/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Congratulations on your new vehicle! Take care!
INDEPENDENCE, MO
Pamela H|2026 GMC Terrain
Confirmed Sales Customer
6/8/2025
This was our first experience with Dave Cross Motors and it was excellent. The overall process of purchasing a vehicle was so easy. Matt showed us the vehicle that we were interested in. He was very knowledgeable about all of the features of the car. When it came to the paperwork and financing, Matt and George (?) were upfront during the process and answered all of our questions. They both were very nice and kind. After receiving the car, Matt followed up with us and was willing to answer any additional questions that we had. I would definitely recommend this dealership to others and I will be a repeat customer.
MATT CROSS
6/10/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
LEES SUMMIT, MO
Patrick D|2025 GMC Sierra 1500
Confirmed Sales Customer
6/9/2025
Found exactly what I wanted and made the process quick and easy.
MATT CROSS
6/10/2025
Finding exactly what you’re looking for? That’s the sweet spot! We’re so glad we could make the process quick and painless. Here's to smooth starts and smart choices!
KANSAS CITY, MO
Tommy H|2021 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
They got me right in, the customer service was incredible, they were done faster than I could have expected. OUTSTANDING!!
6/12/2025
Wow! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
LEES SUMMIT, MO
Robert K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/11/2025
Friendly people, good service.
KYNAN RAMSEY
6/12/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dave Cross Motors! Thank you so much again for your feedback! We hope you have a great day!
GARDEN CITY, MO
Brent R|2025 Buick Envision
Confirmed Service Customer
6/2/2025
Great service. Fast and friendly
6/3/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
GREENWOOD, MO
Jeff D|2018 GMC 1500 Sierra
Confirmed Service Customer
6/4/2025
David Lee Cross took care of me quickly and professionally. They even took me to a safe location during a tornado warning. They are the best!
6/5/2025
Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
KANSAS CITY, MO
Edwin H|2019 GMC 1500 Sierra
Confirmed Service Customer
6/9/2025
Your service manager goes above and beyond taking care of customers. Whatever your paying David---It isn't enough!!!!!
6/10/2025
We couldn’t agree more—David is a rockstar! We’ll be sure to pass your praise along (and give him the gold-star treatment too!). Thank you for the high praise—it truly means a lot to us.
LONE JACK, MO
Patricia M|2025 GMC Acadia
Confirmed Sales Customer
6/10/2025
Roxie was amazing to work with. Highly recommend her for your new car experience. Dealership should be greatful for her. Great knowledge and willing to help in any way.
ROXIE WALKER
6/11/2025
Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
RAYMORE, MO
Derrick L|2020 GMC 1500 Sierra
Confirmed Service Customer
6/13/2025
Always friendly with great communication on what is going on
6/14/2025
Hi, thank you for taking the time to leave a review for us at Dave Cross Motors! We're looking forward to your next visit!
GRAIN VALLEY, MO
Jim S|2023 GMC Sierra 3500 HD
Confirmed Service Customer
6/13/2025
Greatest dealership ever. Great staff. Quality of service is second to none
6/14/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Dave Cross Motors and we hope to see you again soon!
RAYMORE, MO
Peter C|2017 GMC Acadia
Confirmed Service Customer
6/14/2025
Service was excellent and timely.
6/15/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LEES SUMMIT, MO
Jessie G|2024 Buick Encore GX
Confirmed Service Customer
6/16/2025
Todd was very helpful and very pleasant which made the visit for service enjoyable.
6/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LEES SUMMIT, MO
Richard B|2025 Buick Enclave
Confirmed Service Customer
6/16/2025
Friendly, fast and efficient! Also, washed the car!
6/17/2025
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
LEES SUMMIT, MO
Bruce H|2022 GMC Terrain
Confirmed Service Customer
6/17/2025
Fast and friendly service
6/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LEES SUMMIT, MO
Estil B|2023 GMC Sierra 1500
Confirmed Service Customer
6/19/2025
Everyone listen so good and tries to explain what are concerns are about
6/20/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Dave Cross Motors and we hope to see you again soon! Thank you again for leaving us this response!
HARRISONVILLE, MO
Lynette M|2019 GMC Terrain
Confirmed Service Customer
6/19/2025
The team is quick, friendly and efficient!!! Always a pleasure to work with.
6/20/2025
We appreciate your positive review about your recent experience with us! Thank you again for choosing Dave Cross Motors and we hope to see you again.
PLEASANT HILL, MO
Gregory P|2025 GMC Sierra 1500
Confirmed Sales Customer
6/20/2025
No pressure sales - found what we were looking for - what wasn't on your lot our salesperson found for us - all around good experience.
ROBERT LARKIN
6/21/2025
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BATES CITY, MO
Deborah C|2022 Buick Envision
Confirmed Service Customer
6/20/2025
Dave is great to communicate any battery issues & the parts department was good with helping find a back mat for my car.
6/21/2025
Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLEASANT HILL, MO
Earl H|2019 GMC Terrain
Confirmed Service Customer
6/20/2025
Prompt service and excellent communication
6/21/2025
Hi, we are so pleased you enjoyed your visit to Dave Cross Motors! Please don't hesitate to reach out to us if there's anything more we can do!
RAYTOWN, MO
Raymond F|2021 Buick Enclave
Confirmed Service Customer
6/20/2025
I have had nothing but good experiences in the service department. All of the advisors have been friendly, accommodating, and knowledgable. I have the most experience with David and am always looking for him. It makes no difference if I come in for a wash or service; he is always happy and accommodating. In front of the house, it seems either the salesmen are selling cars or they are not interested in talking to customers who are just looking. Since our salesman left, no one has paid any attention. I stopped and spoke to what seemed to be a reasonably new salesman about being interested in a trade, as my car was coming up on 60K miles. He never even called me or did any follow-up. Our interest has now waned, and we decided to keep our Enclave as it has been nothing but perfect. While I appreciate not being swarmed when I walk through the showroom, the salespeople should be taking advantage of any possible interest. Thank you for the POPCORN!
6/21/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEES SUMMIT, MO
Don E|2018 GMC Terrain
Confirmed Service Customer
6/13/2025
I waited less than an hour. Yay!
6/16/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LEES SUMMIT, MO
Wesley M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/13/2025
David Cross was very friendly and professional. A miscommunication on the oil change though. I thought he was going to change my oil as part of the Recall but they couldn't get to it after I Scheduled a drop off. He got me back in the next morning and let me wait on it. Still didn't get my recall done, and i'll have to bring it in again for that.
6/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BLUE SPRINGS, MO
Charles T|2025 GMC 1500 Sierra
Confirmed Service Customer
6/15/2025
Phenomenal customer service from start to
6/16/2025
Hi, thank you for taking the time to leave a review for us at Dave Cross Motors! We're looking forward to your next visit!
LONE JACK, MO
Vernon M|2023 GMC Canyon
Confirmed Service Customer
6/16/2025
The service adviser that helped me was very helpful answering questions I have had sense I purchased my truck . My salesperson and other front of house staff have been very helpful in trying to figure out the problem . I feel the service advisor went above and beyond to help me.
6/17/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dave Cross Motors. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OLATHE, KS
Jim S|2023 GMC Yukon XL 1500
Confirmed Service Customer
6/16/2025
great staff and deelership always clean and organized
6/17/2025
Hi there, thank you so much for your positive comments about Dave Cross Motors! We are always more than happy to assist you if anything else comes up. Take care!
RAYMORE, MO
Eddie S|2024 GMC Sierra 1500
Confirmed Service Customer
6/17/2025
They got me in on time and completed the work in the time that I was yold. I waited there, so it was appreciated. Staff was good and easy to work with.
6/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GRAIN VALLEY, MO
Patrick C|2024 GMC Sierra 1500
Confirmed Service Customer
6/23/2025
All good
6/24/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
INDEPENDENCE, MO
Michael K|2023 GMC Acadia
Confirmed Service Customer
6/23/2025
Best service every time, I could not be more pleased with Dave Cross motors , I could do a TV add for you. You entire team is the best, to buy from and the service that follows.
6/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Dave Cross Motors and we hope to see you again soon! We can't wait to see you again, have a great day.
LEES SUMMIT, MO
Donald W|2004 Chevrolet TrailBlazer
Confirmed Service Customer
6/20/2025
Air Conditioner not blowing through dash, only in floor and defrost. Got it fixed just took 5 days which was a bit long. Seems like always had excuse for needing it another day. Other than that they are alway excellent.
6/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
KANSAS CITY, MO
Norman M|2025 GMC Canyon
Confirmed Sales Customer
6/21/2025
There was an exceedingly long time between my placing an order and the factory accepting the order for production. It seems the dealer cannot adjust his orders in the allotment process. Thenthere was another long delay between the vehicle being "released to transportation" and my truck actually being released to the haulers for delivery.
MATT CROSS
6/22/2025
Thank you for choosing Dave Cross Motors. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
RAYMORE, MO
Sheri C|2015 Buick Encore
Confirmed Service Customer
6/25/2025
My engine light came on, on Sunday. Todd got me in Monday morning, explained and showed me what the code was. Simple fix of an air filter, and it’d only take about 15min if I could wait a bit. I was good to go within 30min, and that’s with a car wash! What a relief! Thank you
6/26/2025
We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes, Dave Cross Motors
LEES SUMMIT, MO
Sandra R|2018 Buick Enclave
Confirmed Service Customer
6/25/2025
Despite not having an appointment, I managed to get my car serviced. I am very pleased with the level of care and expertise of the service team.
6/26/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
KANSAS CITY, MO
Gerald K|2017 GMC 1500 Sierra
Confirmed Service Customer
6/26/2025
Was a very good experience
6/27/2025
We’re so happy to hear you had a very good experience—it means everything to us to know we hit the mark. Until next time, we’ll be ready with the same great service and a smile waiting for you!
INDEPENDENCE, MO
Connie R|2025 Buick Encore GX
Confirmed Sales Customer
6/26/2025
Roxie was our salesperson and she was amazing! We came in twice first we just wanted to see two cars before going to another dealership. She got us in and out. We came back after not enjoying our experience and she took very good care of us. She answered all our questions and we got the best deal for our trade in. We went to four dealerships and she was the best salesperson we met. She was amazing!
ROXIE WALKER
6/27/2025
Wow—thank you for such an amazing review! Roxie will be overjoyed to hear your kind words. From your first visit to the final deal, she made sure everything felt effortless and supportive. Out of four dealerships, being the best is no small thing—and we’re so glad she earned that title!
LEES SUMMIT, MO
Steven W|2024 GMC Terrain
Confirmed Service Customer
6/25/2025
My only concern was that after getting checked in I was told that it would be 45 minutes to an hour for oil change and tire rotation. I sat in the waiting room for an hour and 10 minutes no one came to get me but other customers had come and gone so I went to check for myself and low and behold my vehicle was sitting out in the pick up area. I wonder how long it had been done. The service rep checked me out while talking on the phone. I couldn't at times tell if he were talking to me or the person on the phone. I had a question to ask about the tire rotation but I felt as though I would be interrupting his phone call so I didn't ask. Pay attention to the person in front of you and put the phone caller on hold.
6/26/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEES SUMMIT, MO
Takahiro S|2023 GMC Yukon
Confirmed Service Customer
6/25/2025
Great Service as always.
6/26/2025
Wow, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!
LEES SUMMIT, MO
Robert S|2022 GMC Canyon
Confirmed Service Customer
6/25/2025
Great service, great people
6/26/2025
Thank you for choosing Dave Cross Motors as your first choice for all your automotive needs! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LEES SUMMIT, MO
Beverly H|2025 GMC Acadia
Confirmed Service Customer
6/30/2025
I brought in a 2025 Acadia with 500 miles on it with a bad master break cylinder. You had the car for 4 weeks waiting for a part. The District Manager got involved and got the part from another dealer. Why wait 4 weeks?. The day after I picked up my brand new car there is a scuff on the front drivers fender and light cover. It wasn’t there when I dropped it off. I had only driven the car home from the dealer and parked it in my garage. I didn’t drive it for a week when I noticed the area. How do I get Dave Cross to fix it?
7/1/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEE'S SUMMIT, MO
Roger N|2025 GMC Sierra 1500
Confirmed Sales Customer
7/1/2025
Matt cross was exceptional! Great t customer service! The dealership was super great ! Finance guy was great! True pleasure to buy a truck there!
MATT CROSS
7/2/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Dave Cross Motors
BLUE SPRINGS, MO
Kimberly R|2018 Buick Encore
Confirmed Service Customer
7/2/2025
Excellent customer service… I scheduled an appointment for one thing and then I needed additional maintenance service on my vehicle. It was still completed at the promised time. In addition to excellent mechanical/ tire service, the employees at Buick kept the interior of my vehicle clean unlike many other car service providers. There was no grime or oil on the door, seat or wheel. I was greeted by friendly, knowledgeable staff even at 7am!
7/3/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
LEES SUMMIT, MO
Ronald C|2020 GMC 1500 Sierra
Confirmed Service Customer
7/1/2025
My engine indicator has been coming on indicating a emissions control problem. I have a 10 year bumper to bumper warranty with a $100 deductible. I had been dealing with this problem over the last 2 months or more. I had had my truck at the dealership 3 previous times for this problem without resolution. This was the 4th time. This time they put on a part that will hopefully solve the problem. There has been no deductable charged for tthis visitor the previous visit. I am not upset because I realize these problems are difficult to solve and require patience. Hopefully the problem has been fixed this time.
7/2/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LEES SUMMIT, MO
Billy M|2018 Buick Enclave
Confirmed Service Customer
7/2/2025
Our service is always the best. We have been with Dave Cross 13 plus years.
7/3/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
LEES SUMMIT, MO
Roger S|2019 GMC 1500 Sierra
Confirmed Service Customer
7/2/2025
Fast service. Fair price.
7/3/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day! Best wishes, Dave Cross Motors
LEES SUMMIT, MO
Renee R|2016 GMC Terrain
Confirmed Service Customer
7/3/2025
Always a pleasure and Connie at the service desk is a gem!
7/4/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BLUE SPRINGS, MO
Randall D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/6/2025
We have purchased five new vehicles from Dave Cross. All have been seamless transactions.
MATT CROSS
7/7/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Dave Cross Motors and we hope to see you again soon!
GRAIN VALLEY, MO
Mary F|2021 GMC Canyon
Confirmed Service Customer
7/9/2025
no issues. staff is very friendly and helpful as always
7/10/2025
“No issues” and “friendly and helpful” are exactly what we hope every experience feels like. Thanks for the continued trust—we’ll keep the great service coming your way!
KINGSVILLE, MO
Darrell K|2016 Chevrolet Equinox
Confirmed Service Customer
7/9/2025
Dave in service is great! Service completed
7/10/2025
Dave will be so glad to hear your shoutout! It’s always great to know he’s keeping things running smoothly in service. Thanks for the visit—and we’ll be ready to do it all again next time!
LEES SUMMIT, MO
Vernon G|2020 GMC 1500 Sierra
Confirmed Service Customer
7/11/2025
Excellent service by Todd and others. Got me in and out quickly with no issues.
7/12/2025
Todd and the team will be thrilled to hear this—thank you! Getting you in and out quickly with zero hassle is exactly what we aim for. We’ll be here to keep things running smooth every time!
LEES SUMMIT, MO
John F|2025 Buick Envista
Confirmed Sales Customer
7/2/2025
Roxie Walker was a great sales lady! She made our car buying experience much easier than we anticipated! So kind and informative. She has a wonderful positive attitude and willingness to help with any questions. 5 stars for her!
ROXIE WALKER
7/3/2025
Wow, it's experiences like yours that really keep us motivated! Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Dave Cross Motors
GREENWOOD, MO
Paul W|2025 GMC Acadia
Confirmed Service Customer
7/3/2025
great service depar
7/4/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RAYTOWN, MO
Gary W|2025 Buick Envision
Confirmed Sales Customer
7/9/2025
I have been doing business with Dave Cross Buick for 20+ years. I have always been treated with respect and courtesy both in sales and service. If your not doing business with Dave Cross you are at the wrong dealership. Gary White
MATT CROSS
7/10/2025
Gary, thank you for being such a loyal part of the Dave Cross Motors family for over two decades. Your words mean the world to us—and we couldn’t agree more with your closing line! Here's to many more years of respect, great service, and excellent rides together!
LEES SUMMIT, MO
Stephen M|2024 GMC Sierra 1500
Confirmed Service Customer
7/9/2025
Customer service was outstanding!
7/10/2025
Outstanding customer service is always our goal, so your words are a fantastic boost! Thank you for taking the time to share. We’ll be ready to deliver that same outstanding care every time you walk through our doors!
LEES SUMMIT, MO
Clifford F|2021 GMC Acadia
Confirmed Service Customer
7/10/2025
Normal stuff
7/11/2025
Thanks for the check-in! Even when it’s just “normal stuff,” we aim to make your experience smooth and dependable. We’ll be here whenever your next service rolls around!
MAYVIEW, MO
Edward S|2025 GMC Sierra 1500
Confirmed Sales Customer
7/10/2025
Tim was a pleasure to work with
TIMOTHY COONCE
7/11/2025
Tim will love hearing this! We're so glad he made your experience an enjoyable one. Thanks for choosing us—we look forward to helping again whenever you need us!
LEES SUMMIT, MO
Chad C|2024 GMC Canyon
Confirmed Sales Customer
7/22/2025
Matt and the whole Dave Cross team are the best! The ONLY place to buy a car! Thank You!
MATT CROSS
7/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LEES SUMMIT, MO
Jo G|2020 GMC Terrain
Confirmed Service Customer
7/24/2025
Always a good experience, helpful, knowledgeable employees
7/25/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
INDEPENDENCE, MO
Ronald S|2019 GMC Terrain
Confirmed Service Customer
7/25/2025
David Lee was warm, welcoming,, willing to help me save a few a few dollars and knowledgeable.
7/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LEES SUMMIT, MO
Virginia S|2021 GMC Acadia
Confirmed Service Customer
7/14/2025
I took my GMC Acacia in for an oil change and regular maintenance. They were very nice and the work was completed in a timely manner. They have a nice waiting area.
7/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing waiting area as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
BLUE SPRINGS, MO
Jack C|2017 GMC Acadia
Confirmed Service Customer
7/18/2025
They took my car in as soon as I arrived and were finished before I could fall asleep...
7/19/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
INDEPENDENCE, MO
Roberta K|2025 Buick Enclave
Confirmed Service Customer
7/18/2025
Wonderful! The service department was clean, organized, and on time w/my oil change. I’ll go there every time I need service on my 2025 Buick Enclave.
7/19/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dave Cross Motors! Thank you again for leaving us this response!
GREENWOOD, MO
Michael M|2025 Buick Envision
Confirmed Sales Customer
7/20/2025
Matt is a friend who is very committed to make certain his customers are pleased. We enjoy working with him and my family and friends with continue to trust in him for our auto needs.
MATT CROSS
7/21/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
LEAWOOD, KS
Cody K|2025 GMC Sierra 1500
Confirmed Sales Customer
7/28/2025
Great experience! Tim was excellent to work with. Will be doing business again in the future!
TIMOTHY COONCE
7/29/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
COLUMBIA, MO
Janet S|2025 GMC Acadia
Confirmed Service Customer
7/29/2025
They always take good care of me.
7/30/2025
We’re so happy to hear you always feel well cared for! That kind of trust means everything to us, and we’ll keep doing our best to make every visit just as positive and welcoming.
WARRENSBURG, MO
Kari W|2025 GMC Yukon
Confirmed Service Customer
7/29/2025
I had the best experience at Dave Cross. I had the best sales associate Tim Coonce. He was so accommodating and kind it was hands down the best car buying experience I have ever had.
7/30/2025
Tim will be thrilled by your kind words! It’s wonderful to hear your car buying experience at Dave Cross was the best ever—we’ll be ready to make your next one just as memorable.
LEAWOOD, KS
Karen H|2014 Buick Enclave
Confirmed Service Customer
7/29/2025
The letter from GM Corporate stated parts were available for the air bag recall. I made the appointment and arrived on time. It was discovered that they did not have one in stock for the color of my interior so they had to order it. I recommend service writers inquiry re: interior color for this recall to avoid inconveniencing the customer to make another appointment. Otherwise, the routine maintenance visit was excellent. It would be an easy assumption all the needed parts were the same color.
7/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RAYMORE, MO
Tom C|2024 GMC Sierra 1500
Confirmed Service Customer
7/30/2025
The work was completed on time and for a fair price. Everyone as usual was courteous and professional.
7/31/2025
It’s great to hear everything went smoothly—from fair pricing to timely completion and courteous service. Our team always aims to create that exact kind of dependable experience. We appreciate you recognizing that—your confidence in us keeps us inspired to keep doing things right.
GRAIN VALLEY, MO
Michael M|2023 GMC Acadia
Confirmed Service Customer
8/1/2025
Great! David is the best!
8/2/2025
Hi, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LEAWOOD, KS
Mary L|2015 Buick LaCrosse
Confirmed Service Customer
8/4/2025
I came in without an appointment with a tire losing air. They took me in right a way, fixed the tire which had a nail in it, and got me on the way quickly. I know I can always count on the Dave Cross team to keep me covered. Thank you so much. Mary E Lewis
8/5/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Best wishes, Dave Cross Motors
BLUE SPRINGS, MO
Adam W|2025 GMC Sierra 1500
Confirmed Sales Customer
8/10/2025
Matt Cross made me change from 20 years with Cable Dahmer.
MATT CROSS
8/11/2025
We’re honored Matt Cross earned your trust after 20 years elsewhere — that’s the kind of confidence we strive to build every day. Wishing you a fantastic day!
GRAIN VALLEY, MO
Walter V|2024 GMC Sierra 1500
Confirmed Service Customer
8/10/2025
Everything was Great!
8/11/2025
Hearing that everything went great truly makes our day! We’ll keep working to make every visit just as positive. We look forward to seeing you again soon!
RAYTOWN, MO
Coleto G|2016 Buick Encore
Confirmed Service Customer
8/11/2025
I appreciate being able to get in since it was an emergency situation. However, I did ask to have another issue checked out and they checked everything out except the issue I asked to have checked.
8/13/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
KANSAS CITY, MO
Nancy H|2025 Buick Envision
Confirmed Sales Customer
8/11/2025
Everything was good except for 2 things. The dealership has an issue with wifi and we were unable to set up my buick while there, although we tried 3 times. It is still not set up. The second thing that I felt was wrong was the female salespeople attire. They were all the same, so I assume it was a requirement by management. It was very inappropriate. Please let them know.
MALISSA LARKIN
8/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEES SUMMIT, MO
Stephen S|2021 GMC 1500 Sierra
Confirmed Service Customer
7/29/2025
My service advisor David is top notch!
7/30/2025
David will be thrilled to hear he’s top notch in your book! We’re proud to have him on our team and ready to assist you anytime.
LEES SUMMIT, MO
Timothy D|2022 Chevrolet Colorado
Confirmed Service Customer
7/30/2025
Dave takes care of my problems that I have come up with the dealership and he always takes care of me with anything I have request or anything
7/31/2025
Thanks for the kind words about Dave—he truly goes above and beyond to make sure every concern is met with action and care. Knowing you can count on someone like him makes all the difference, and we’re proud to have that kind of trust with you.
LEES SUMMIT, MO
Kalyan J|2017 GMC Canyon
Confirmed Service Customer
7/30/2025
Good experience; however, it would be nice if the customer lounge had coffee.
7/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KANSAS CITY, MO
Jill P|2023 GMC Yukon
Confirmed Service Customer
7/30/2025
The staff was courteous and got me in quickly. My car was finished within the hour and my car was wash which was a great surprise!
7/31/2025
We love hearing that the staff was courteous, quick, and that your car was finished within the hour—with a surprise wash to top it off! It’s the little extras that make the biggest difference, and we’re so glad it all came together for you.
LEES SUMMIT, MO
Donna H|2017 Buick Regal
Confirmed Service Customer
8/5/2025
I took my car to Dave Cross, Lee's Summit, for an oil change, 27 point inspection and wash. It was done in just under an hour from my appointment time. Everyone from intake to cashier was efficient and friendly.
8/6/2025
Hi, thank you for the wonderful star rating and we are very happy we could provide you with a positive experience. If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for choosing Dave Cross Motors and we hope to see you again.
RAYTOWN, MO
Harold S|2017 Buick Encore
Confirmed Service Customer
8/11/2025
Oil change and tire rotation. Everything smooth as usual.
8/13/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
RAYTOWN, MO
Hal G|2004 GMC Yukon
Confirmed Service Customer
8/11/2025
Worked me in right away and fixed the issue quickly
8/13/2025
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Dave Cross Motors
LEES SUMMIT, MO
Kevin R|2024 GMC Terrain
Confirmed Service Customer
8/12/2025
Made appointment and drop it off and waited in the lounge for a little while, payed for service and left, all was done in a timely manner!
8/13/2025
Hi, we are so pleased you enjoyed your visit to Dave Cross Motors! We are always more than happy to assist you if anything else comes up. Take care!
HOLDEN, MO
Cheryl A|2022 Buick Enclave
Confirmed Service Customer
8/12/2025
Always fast and reliable
8/13/2025
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
LEES SUMMIT, MO
Terrance M|2020 GMC Acadia
Confirmed Service Customer
8/13/2025
The service department is always a great experience. Very helpful & friendly.
8/14/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LEES SUMMIT, MO
Olivia S|2025 Buick Envista
Confirmed Sales Customer
8/14/2025
Bin was great. The guy who helped me with financing and warranty was a great guy who didn’t take advantage of it being my first car purchase. Bin wasn’t overly pushy or made me feel pressured and had me in and out within 2 hours. Overall very good first car buying experience!
ALBIN MAJOR
8/15/2025
We’re thrilled to know Bin and our finance team made your first car purchase such a positive and stress-free experience. No pressure, no hassle — just an honest and smooth process, exactly as it should be. Here’s to many miles of great memories with your first car!
OLATHE, KS
James M|2024 Buick Encore GX
Confirmed Service Customer
8/14/2025
Timely and efficient
8/15/2025
We’re glad your experience was timely and efficient! That’s exactly the kind of smooth service we aim to provide, and we’ll keep working to maintain that standard every visit.
LEES SUMMIT, MO
Lawrence E|2005 GMC Yukon XL
Confirmed Service Customer
8/15/2025
It was a thorough check up.
8/17/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
LEES SUMMIT, MO
Delbert G|2022 GMC 1500 Sierra
Confirmed Service Customer
8/15/2025
Smooth and easy.
8/17/2025
Hi there, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
ODESSA, MO
Robert K|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/15/2025
Finished earlier than promised.
8/17/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
GARDEN CITY, MO
Richard A|2025 GMC Sierra 1500
Confirmed Sales Customer
8/15/2025
Excellent customer service didn’t feel pressured to purchase anything and my salesman was right on top of everything.
KYNAN RAMSEY
8/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BUCKNER, MO
Jo V|2019 GMC Terrain
Confirmed Service Customer
8/15/2025
Drive in and was out in a timely manner.
8/17/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dave Cross Motors!
INDEPENDENCE, MO
Thomas D|2019 Buick LaCrosse
Confirmed Service Customer
8/12/2025
Everyone was verry polite and helpful. I was in and out in about 35 minutes..
8/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RAYMORE, MO
Everett A|2024 GMC Yukon
Confirmed Service Customer
8/13/2025
Great Service, great people.
8/14/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
BATES CITY, MO
Travis L|2025 Buick Envision
Confirmed Service Customer
8/14/2025
Excellent service. Very professional staff and a pleasure to work with.
8/15/2025
We truly appreciate your kind feedback about our professional, enjoyable service. Working with guests like you makes our job a pleasure, and we’re so glad you felt the same. Here’s to many more smooth and positive experiences together in the future.
LEES SUMMIT, MO
Andre S|2019 GMC 1500 Sierra
Confirmed Service Customer
8/18/2025
Thank you
8/19/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
INDEPENDENCE, MO
Russell M|2025 GMC Sierra 1500
Confirmed Service Customer
8/18/2025
Great job Dave and team!!!
8/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEES SUMMIT, MO
Shel Ashley N|2025 GMC Sierra 1500
Confirmed Sales Customer
8/18/2025
My experience was low key. I walked in to look at a 2025 GMC Sierra. My salesperson, Kynan Ramsey, greeted me with a smile. He was extremely courteous and respectful. I showed him the truck I was looking at, and what I wanted to pay. There was no negotiating back and forth. He got it done!
KYNAN RAMSEY
8/19/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Dave Cross Motors. Congratulations on your new vehicle! Please don't hesitate to reach out to us if there's anything more we can do!
ODESSA, MO
Jacqueline F|2017 GMC Terrain
Confirmed Service Customer
8/19/2025
Good
8/20/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
KANSAS CITY, MO
Gerald J|2023 Buick Envision
Confirmed Service Customer
8/21/2025
Great service and service writers
8/22/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Dave Cross Motors
LEES SUMMIT, MO
Nancy T|2021 Buick Envision
Confirmed Service Customer
8/21/2025
I had an engine light show up and it was a part that was under warranty I also had the tires rotated in the oil changed
8/22/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GREENWOOD, MO
Tye H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/17/2025
Malissa is down to earth and honest, and George was able to creatively save us some intrest on our loan. We are not dealership people, but we are Dave Cross Dealership people because we love the culture of how it operates.
MALISSA LARKIN
8/18/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Dave Cross Motors! We sincerely value your business and look forward to your next visit. Take care!
BENNINGTON, NE
Christy M|2025 Buick Envision
Confirmed Sales Customer
8/18/2025
Matt was super easy to work with. Everything went really smooth.
MATT CROSS
8/19/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you have any further questions, please don't hesitate to reach out!
OAK GROVE, MO
Evan S|2024 Buick Envision
Confirmed Service Customer
8/21/2025
Great service!
8/22/2025
Hi, thank you so much for your high rating. If you have any further questions, please don't hesitate to reach out!
LEES SUMMIT, MO
Josh C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/21/2025
Easy as always
8/22/2025
Hello, we really appreciate your feedback! If you're ever in need of more help, please let us know!
LEES SUMMIT, MO
Larry E|2023 GMC Acadia
Confirmed Service Customer
8/22/2025
My car didn’t need washing but that’s a service the washing hydraulic hoses broke and got oil on the car they said the hand washed it and dried off after going home the car had oil residue on it and I noticed some grease on floor mats as I have had this issue two times before and after I said something they cleaned the mats this time I also noticed grease smudges on door panel. I don’t understand why they don’t use floor protection. I don’t mean to be fussy maybe I should ask them to use floor protection and not wash vehicle if not needed next service.
8/23/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
PECULIAR, MO
Preston H|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
8/26/2025
Great experience! Little to no pressure by the sales crew. Matt Cross is great!
MATT CROSS
8/27/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Dave Cross Motors
LEES SUMMIT, MO
William F|2023 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
Nice place too service my truck
9/2/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
HERMITAGE, MO
Sharon W|2018 Buick Regal
Confirmed Service Customer
9/7/2025
Quick, efficient Service
9/8/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
LEES SUMMIT, MO
David O|2016 GMC Yukon
Confirmed Service Customer
8/24/2025
Dave Cross, Jr always takes excellent care of my vehicle!
8/25/2025
Hi there, thank you for taking the time to leave a review for us at Dave Cross Motors. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
LENEXA, KS
Leslie N|2024 GMC Yukon
Confirmed Service Customer
8/27/2025
Always the best service in town.
8/28/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Dave Cross Motors
PLEASANT HILL, MO
Beverly H|2025 GMC Acadia
Confirmed Service Customer
8/27/2025
Very nice, kept informed of progress.
8/28/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LEE'S SUMMIT, MO
Marla L|2015 Buick Encore
Confirmed Service Customer
8/27/2025
Excellent and friendly service
8/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEES SUMMIT, MO
Wendell G|2020 Buick Encore GX
Confirmed Service Customer
9/1/2025
Always greeted when I arrive. Vehicle is checked in and moved to service bay in a timely manner. Service advisor David keeps me informed of any issues found and lets me know when my vehicle is ready
9/2/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LEE'S SUMMIT, MO
Beverly M|2018 GMC Terrain
Confirmed Service Customer
9/7/2025
Everyone is very kind and is always very helpful at the dealership! They really do take care of their customers
9/8/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEES SUMMIT, MO
Matthew M|2025 GMC HUMMER EV
Confirmed Sales Customer
9/8/2025
Bin was exceptional. Had the answers and wasn’t
ALBIN MAJOR
9/9/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LEES SUMMIT, MO
Patricia C|2017 Chevrolet Impala
Confirmed Service Customer
9/14/2025
Easily scheduled an appointment for oil change with Jason. Jason was knowledgeable about all the questions I had regarding my vehicle. My appointment was scheduled. I arrived on time, Jason greeted me and we confirmed and went over what would be serviced. Jason communicated my oil changed was completed and a 27 point check would be made. Jason went over the results with me, everything looked good. I was in and out in a little over a hour. I will definitely make another appointment again, trustworthiness, convenience, and time, were all met.
9/15/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Dave Cross Motors
KANSAS CITY, MO
Michael M|2023 GMC Acadia
Confirmed Service Customer
9/8/2025
I like David. He is great!
9/9/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
LEAWOOD, KS
Bruce W|2022 GMC Yukon
Confirmed Service Customer
9/10/2025
Took 3.5 hours for an oil change and tire rotation. Had 2 recalls one was software update and the other was for the 6.2 V8 recall which I was told my vehicle was not on the list even though I have received 2 letters from GM to bring it in for service. I had a 1030 am appointment and called at 1050 am saying I needed to get injector cleaning service and agreed to do so. I first checked at the service desk at 2 pm as to the progress of my Yukon and said only thing done was oil change and were just getting ready to start software upgrade and the do injection service. I told them I didn’t have time and to cancel everything else. I got my Yukon back at 230 pm paid and left. Very frustrating customer service.
9/11/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PECULIAR, MO
Deborah C|2022 Buick Envision
Confirmed Service Customer
9/10/2025
David & team were helpful as always.
9/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PLEASANT HILL, MO
Clyde P|2025 Buick Enclave
Confirmed Service Customer
9/11/2025
Got me in and out quickly.
9/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
INDEPENDENCE, MO
Brian K|2024 Buick Envista
Confirmed Service Customer
9/12/2025
The service provided on this occasion was far and above the previous service that we had at this dealership. Much improved. Thanks.
9/13/2025
We’re thrilled to hear you noticed the improvements in our service! Providing consistently excellent experiences is always our goal, and we look forward to continuing to exceed your expectations.
KANSAS CITY, MO
Gerald P|2025 GMC Sierra 1500
Confirmed Sales Customer
9/15/2025
Smooth buying experience
TIMOTHY COONCE
9/16/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
SOLON, IA
Elmira T|2025 GMC Yukon
Confirmed Sales Customer
9/17/2025
Kynan did a great job getting us the price and vehicle that I was looking for
KYNAN RAMSEY
9/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENWOOD, MO
Yvonne P|2025 GMC Acadia
Confirmed Sales Customer
9/14/2025
Mallisa made it a great experience. Above and beyond service.
MALISSA LARKIN
9/15/2025
Thank you for choosing Dave Cross Motors as your first choice for all your automotive needs! If you have any further questions, please don't hesitate to reach out!
LEES SUMMIT, MO
Eddie T|2020 GMC 1500 Sierra
Confirmed Service Customer
9/14/2025
Matt Cross is very detailed and knowledgeable of the vehicles
9/15/2025
Thank you for choosing Dave Cross Motors as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LEES SUMMIT, MO
Dennis O|2019 Chevrolet Colorado
Confirmed Service Customer
9/16/2025
Everything went smooth and efficiently. Thanks Jayson.
9/17/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
KANSAS CITY, MO
Mike S|2022 GMC 1500 Sierra
Confirmed Service Customer
9/16/2025
Very Good Service. Have all my paperwork completed when i arrived for pick up.
9/17/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEES SUMMIT, MO
Jan W|2025 Buick Envista
Confirmed Sales Customer
9/17/2025
The experience was excellent from the time we walked in the door. We had gone somewhere else first (which was absurd since we have purchased many times at Dave Cross Motors - it was a bait and switch offer at the other dealership and we fell for it). In any case, no other dealers going forward. We will always go to Lee's Summit Dave Cross for all of our future needs. Thanks for having such great service!
TIMOTHY COONCE
9/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RAYMORE, MO
Kandra B|2022 Buick Encore
Confirmed Service Customer
9/18/2025
Dave help me with everything in the service center.
9/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
OAK GROVE, MO
Jeffrey H|2025 GMC Sierra 1500
Confirmed Service Customer
9/18/2025
Everybody was polite and kind and very professional. I had my oil changed for the first time and tires rotated and they washed the truck for me. I plan on going back. I had an appointment so I didn’t have to wait very long.
9/19/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
BELTON, MO
Jesse P|2022 GMC 1500 Sierra
Confirmed Service Customer
9/22/2025
service went well. i had an Oil change, tire rotation and a recall completed.
9/23/2025
We’re glad to hear your service went smoothly and that we could take care of your oil change, tire rotation, and recall all in one visit—it’s always our goal to make maintenance as convenient as possible. We look forward to welcoming you again on your next visit!
LEES SUMMIT, MO
Linda E|2019 Buick Encore
Confirmed Service Customer
9/23/2025
Routine maintenance—went well and very quickly/.
9/24/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LEES SUMMIT, MO
Angela M|2021 GMC Acadia
Confirmed Service Customer
9/23/2025
Love the service team as a whole. Always professional, always know ahead of time the cost, so easy to get in and get my car serviced
9/24/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dave Cross Motors! We sincerely thank you for the positive review, and look forward to seeing you again soon!
LEES SUMMIT, MO
William F|2023 GMC Sierra 1500
Confirmed Service Customer
9/23/2025
Nice place and good people to talk to thank you bill fetters
9/24/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!
HERMITAGE, MO
Linda O|2025 Buick Encore GX
Confirmed Service Customer
9/24/2025
The person who scheduled me over the phone was very polite and professional. The Gentleman who checked me in when I arrived was very nice and Professional. The cashier who checked me out was also very pleasant. It was a pleasant experience for a not so fun task.
9/25/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
PECULIAR, MO
Anita A|2023 Buick Enclave
Confirmed Service Customer
9/24/2025
The oil change and tire rotation service fast and efficient.
9/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ODESSA, MO
Mary M|2019 Buick Envision
Confirmed Service Customer
9/24/2025
Dave Cross never lets me down! Took care of my problem quickly and efficiently. I had a flat tire from a screw. Took it to Discount Tire, only because it’s a mile from my house, said they couldn’t patch and that I would need to purchase a new tire. I wanted second opinion, so took to Dave Cross Dealership where it was quickly patched, put back on and said the tire was in good condition. Can’t put a price on truthfulness and not taking advantage of an 80 year old lady!!! Thanks Dave Cross Service Department for always being dependable and truthful and keeping my Buick safe to drive!
9/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BLUE SPRINGS, MO
Catherine L|2023 Buick Envision
Confirmed Service Customer
9/26/2025
Professional, personable, efficient service. I always feel valued when I leave.
9/27/2025
We’re glad you found our service professional, personable, and efficient! Feeling valued is always our goal, and we look forward to welcoming you back for another great visit soon.
LEES SUMMIT, MO
Felicia G|2022 Buick Envision
Confirmed Service Customer
9/18/2025
Treated with courtesy and lobby was decent
9/19/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BLUE SPRINGS, MO
Terry R|2018 Buick Encore
Confirmed Service Customer
9/23/2025
Jack Spence is the best.
9/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LEES SUMMIT, MO
Darrell K|2016 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
Friendly, easy to deal with and most important a quick diagnosis and repair
9/24/2025
Thank you for choosing Dave Cross Motors as your first choice for all your automotive needs! If you have any further questions, please don't hesitate to reach out!
LEES SUMMIT, MO
James B|2019 GMC Acadia
Confirmed Service Customer
9/24/2025
Efficient and friendly service.
9/25/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
INDEPENDENCE, MO
Hal G|2019 GMC Yukon
Confirmed Service Customer
9/24/2025
Curtious and knowledgeable staff.
9/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEES SUMMIT, MO
William M|2025 GMC Sierra 1500
Confirmed Service Customer
9/25/2025
Excellent customer service. The service representative Dalton was friendly, knowledgeable and answered all of our questions.
9/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
OAK GROVE, MO
Barbara B|2022 GMC Terrain
Confirmed Service Customer
9/26/2025
Very good customer service at all levels. I highly recommend Dave Cross.
9/27/2025
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
KANSAS CITY, MO
Albert V|2007 GMC Yukon
Confirmed Service Customer
9/27/2025
Friendly quick and wffi
9/28/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
KANSAS CITY, MO
Derek N|2022 Chevrolet Tahoe
Confirmed Service Customer
9/27/2025
Service is always great!
9/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEES SUMMIT, MO
Kent P|2019 GMC 1500 Sierra
Confirmed Service Customer
9/29/2025
Oil change and tire rotation
9/30/2025
We appreciate you stopping in for your oil change and tire rotation, and we’re glad we could take care of your vehicle. Please don’t hesitate to reach out if there’s anything additional we can do for you.
INDEPENDENCE, MO
Mary (kathy) D|2020 Buick Enclave
Confirmed Service Customer
9/28/2025
Fast, friendly service. One complaint we have, our car was picked up WITHOUT being detailed. Never in our lives have we bright home such a FILTHY car. I have pictures, with dates, to prove how filthy it was. Each time I clean my car I get angry all over again. We mentioned this several times at the time of purchase. Nothing was done. Nothing. I feel Dave Cross owed us a detail on our Buick Enclave.
9/29/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HOLDEN, MO
Michael N|2025 GMC Yukon
Confirmed Sales Customer
9/29/2025
We live in Florida full time now but came back to Matt Cross for our new Yukon. Wouldn't buy a GMC anywhere but here! For a great buying experience, see Matt! Great service here also with Dave.
MATT CROSS
9/30/2025
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CAPE CORAL, FL
Sherry H|2018 Buick Envision
Confirmed Service Customer
10/8/2025
Efficient on time service. Always pleasant and reliable customer service. Always take my car there for service
10/9/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Dave Cross Motors and we hope to see you again soon!
LEES SUMMIT, MO
Brenda K|2022 Buick Encore GX
Confirmed Service Customer
10/8/2025
From the initial phone call to picking up my vehicle, Dave Cross was a great experience. Clear information on the repair my car needed and no high pressure "over-selling" of services.
10/9/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit. Take care!
GRAIN VALLEY, MO
Vicki J|2025 GMC Terrain
Confirmed Service Customer
10/9/2025
Everyone was kind and thoughtful. They were quick to get the job done and I was on my way.
10/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BELTON, MO
Timothy D|2022 Chevrolet Colorado
Confirmed Service Customer
10/9/2025
Like usual everything went smooth and great there and you guys customer service and and your service section is great
10/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEES SUMMIT, MO
Pamela B|2025 Buick Envision
Confirmed Sales Customer
10/9/2025
Every detail was great! Matt was very patient and explained all the features of the different vehicles I was interested in looking at! Very happy with my decision to go with the Buick Envision!
MATT CROSS
10/11/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LEES SUMMIT, MO
Noe C|2020 GMC 2500HD Sierra
Confirmed Service Customer
9/30/2025
I've been there plenty over the last year, so not really sure to which date of service you are specifically inquiring about.
10/1/2025
Thank you for being such a consistent guest—it means so much to us. No matter which visit you’re thinking of, we hope each one continues to make you feel valued. We’re here for you anytime you need us!
RAYTOWN, MO
Michael M|2025 Buick Envision
Confirmed Sales Customer
10/8/2025
Matt is so helpful and courteous. He takes time to insure we are familiar with our vehicle. Also, just want to compliment George in the financial area. He is very pleasant and helpful.
MATT CROSS
10/9/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEAWOOD, KS
Lynette M|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/8/2025
The staff is always friendly and helpful.
10/9/2025
Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
PLEASANT HILL, MO
Madalene M|2015 Buick Regal
Confirmed Service Customer
10/8/2025
Very good.
10/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LEE'S SUMMIT, MO
Ben G|2024 GMC Sierra 1500
Confirmed Service Customer
10/13/2025
I made an appointment to drop my vehicle off at 930am and had my vehicle there at that time. The appointment was for an oil change and for a recall. When I hadn't heard anything I finally called at 2pm and asked for an update. The service advisor was not friendly and seemed annoyed I was calling, and told me there was no update and the technician had my vehicle. I explained I got off work at 3pm, and he said he wouldn't know anything for an hour or two. I arrived at the dealership at 330pm and waited an hour in the lobby. I feel like there could have been better communication. I have used other dealerships where they give you text updates, so you can better manage your time. Other than that, I was satisfied with the service I received.
10/14/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
PLEASANT HILL, MO
Robert K|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/13/2025
Arrived early and service department completed my service ahead of the scheduled time.
10/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GARDEN CITY, MO
Donald Q|2018 GMC 1500 Sierra
Confirmed Service Customer
10/16/2025
The service and kindness were superb. However, I believe the cost of your is to high. I had my oil changed and tires rotated using a coupon. It still cost me ninety + dollars.
10/17/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ODESSA, MO
Paul K|2025 GMC Sierra 1500
Confirmed Sales Customer
10/9/2025
Friendly and professional. No pressure. Salesperson (Roxie) did an excellent job going through the features on the truck and then led us painlessly through the buying process.
ROXIE WALKER
10/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COLE CAMP, MO
Edward S|2025 GMC Sierra 1500
Confirmed Service Customer
10/13/2025
EVERY THING WAS GREAT
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEES SUMMIT, MO
Paige W|2026 Buick Encore GX
Confirmed Sales Customer
10/14/2025
I continue to drive 45 min. to this dealer in MO after moving to KS because they make their customers feel like family!
MATT CROSS
10/15/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. Your satisfaction is important to us, so we want to sincerely thank you for choosing Dave Cross Motors and we hope to see you again soon! Take care, Paige!
LENEXA, KS
Jennifer P|2021 Buick Envision
Confirmed Service Customer
10/14/2025
Quality customer service! Nice and comfortable seats and massage chairs while waiting.
10/15/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Dave Cross Motors and we hope to see you again soon!
LEES SUMMIT, MO
David I|2015 Chevrolet Impala
Confirmed Service Customer
10/14/2025
Quick and friendly.
10/15/2025
Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Dave Cross Motors and we hope to see you again.
KANSAS CITY, MO
Timothy P|2021 Buick Envision
Confirmed Service Customer
10/14/2025
Terrible service. Did not have service done after experience went to another Buick dealer who got me in first thing when I called and took me to work and delivered car back to me at work.
10/15/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
GREENWOOD, MO
John U|2020 GMC Terrain
Confirmed Service Customer
10/17/2025
On time. Service writer David was great.
10/18/2025
Thank you for sharing! We’re glad David and our team made your visit timely and smooth. We’re here for you anytime you need us!
LEES SUMMIT, MO
Scott G|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/18/2025
Easiest purchase experience I've ever done
TIMOTHY COONCE
10/19/2025
We’re so happy to hear your purchase was the easiest ever! That’s exactly the kind of stress-free, confident experience we love creating for our customers from start to signature.
CONDON, MT
Carl D|2022 GMC Canyon
Confirmed Service Customer
10/18/2025
Service department was very good, highly recommend it.
10/19/2025
We’re thrilled that our service department left such a strong impression! Hearing your recommendation means a lot to us, and we look forward to being your trusted stop for all your vehicle needs down the road.
HARRISONVILLE, MO
Bradley C|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/19/2025
Dave in service is always friendly and willing to help get you in and out as quickly as possible.
10/20/2025
We appreciate your positive review about your recent experience with us! Thank you again for the great review!
KANSAS CITY, MO
Teia F|2025 GMC Yukon
Confirmed Sales Customer
10/21/2025
Overall experience was great! Malissa and George were especially fantastic.
MALISSA LARKIN
10/23/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LONE JACK, MO
Elisabeth S|2026 GMC Terrain
Confirmed Sales Customer
10/22/2025
I had a great experience at the dealership. Everyone tried to make my first time experience positive and wanted to make sure I was getting the best deal I could
MALISSA LARKIN
10/23/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COUNCIL BLUFFS, IA
Randy G|2024 GMC Sierra 1500
Confirmed Service Customer
10/23/2025
This was my first experience with Dave Cross Motors in years. The experience with the service department went very well. The service advisor, David Lee Cross, explained everything thoroughly, and service was completed in the time he said it would.
10/24/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEES SUMMIT, MO
Marilyn Y|2021 GMC Terrain
Confirmed Service Customer
10/24/2025
I am always happy that Dave keeps me informed about what is going on with my car
10/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
HARRISONVILLE, MO
Vivian B|2019 Buick Encore
Confirmed Service Customer
10/24/2025
Very thorough
10/25/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEES SUMMIT, MO
Phillip F|2026 GMC Sierra 1500
Confirmed Sales Customer
10/27/2025
Matt Cross did an extraordinary job in making my vehicle buying experience a pleasant one.
MATT CROSS
10/28/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LEES SUMMIT, MO
Johnny H|2023 GMC Yukon
Confirmed Service Customer
10/27/2025
My experience at the dealership is always very positive. Very professional staff, however, I was upset to learn that I could not use my debit card when I started to pay. Fortunately, I had checks with me.
10/28/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CLINTON, MO
Steven S|2026 GMC Sierra 1500
Confirmed Sales Customer
10/27/2025
I purchased a 2026 GMC Sierra 1500 Denali. My experience was flawless. My salesman, Arabian worked to get me the deal I needed. The final closing went very quickly. I'm a satisfied customer.
ARABIAN WILLIAMS
10/28/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
OLATHE, KS
Benjamin L|2026 GMC Sierra 1500
Confirmed Sales Customer
10/28/2025
Purchasing a brand new vehicle for the first time was a little overwhelming. Kynan Ramsey was there to answer all my questions. He made sure to find the exact truck I wanted, answered all my questions, and reviewed the finical aspect in detail. Kynan made my vehicle purchasing experience wonderful. I highly recommend Kynan and Dave Cross dealership.
KYNAN RAMSEY
10/29/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Benjamin! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEES SUMMIT, MO
Tammy N|2018 GMC Canyon
Confirmed Service Customer
10/29/2025
Great customer service!!
10/29/2025
We appreciate your kind words! Providing great customer service is what we strive for every day, and we look forward to delivering that same attentive care on every visit.
BLUE SPRINGS, MO
Donald W|2004 Chevrolet TrailBlazer
Confirmed Service Customer
10/30/2025
Great experience as always. Had work done and everything went as I was told and ready on time. Thanks for keeping me going and on the road.
10/31/2025
Thank you for trusting us to keep you on the road! We’re delighted everything went as planned and on time. Your kind words motivate us to continue providing top-notch service—we look forward to seeing you again soon!
KANSAS CITY, MO
Christine C|2025 GMC Acadia
Confirmed Service Customer
10/31/2025
First oil change/tire rotation for my car. Easy check in, comfortable waiting area, quick turnaround and friendly associate made it a great experience.
11/1/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
GRAIN VALLEY, MO
Kinley C|2020 GMC 1500 Sierra
Confirmed Service Customer
11/1/2025
Got me in fast. fair price, good service advisor.
11/2/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FREEMAN, MO
Bruce H|2022 GMC Terrain
Confirmed Service Customer
10/23/2025
Great work, on time and friendly
10/24/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
LEES SUMMIT, MO
Leroy S|2018 GMC 3500HD Sierra
Confirmed Service Customer
10/23/2025
Fast, friendly service. I am traveling cross country, and they accommodated my request rapidly and professionally.
10/24/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GRAHAM, WA
Robert M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/25/2025
Normal
10/26/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GRAVOIS MILLS, MO
Douglas W|2022 Buick Envision
Confirmed Service Customer
10/25/2025
Friendly service department
10/26/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dave Cross Motors. We look forward to your next visit! Take care!
KANSAS CITY, MO
Carol E|2026 GMC Terrain
Confirmed Service Customer
10/29/2025
I look forward to coming back for more excellent service.
10/29/2025
We’re so grateful for your loyalty and kind words! Knowing you look forward to returning means everything to us. We’ll be here ready to deliver more of the excellent service that keeps you coming back with confidence and a smile.
OVERLAND PARK, KS
Clinton S|2022 GMC 2500HD Sierra
Confirmed Service Customer
10/29/2025
Everyone at the dealership is awesome, from the sales to service and parts. Everyone I go in I'm greeted by an amazing staff and all my issues are handled.
10/29/2025
Thank you for such a wonderful compliment! We’re thrilled to hear that every part of our team—from sales to service and parts—makes your visits feel seamless. We look forward to keeping that level of care and friendliness going every time you come in.
NEW SALISBURY, IN
Mike S|2022 GMC 1500 Sierra
Confirmed Service Customer
10/30/2025
Excellent Service
10/31/2025
Excellent service is what we strive for every day, and we’re delighted you experienced just that. Thank you for your support, and we look forward to seeing you again soon!
LEES SUMMIT, MO
Christopher V|2025 Buick Enclave
Confirmed Sales Customer
10/30/2025
Very efficient and friendly transaction
TIMOTHY COONCE
10/31/2025
We’re thrilled your transaction was both efficient and friendly! Thank you for trusting us, and we look forward to providing the same seamless experience every time you visit—wishing you a fantastic day!
BUCYRUS, KS
Terrance M|2020 GMC Acadia
Confirmed Service Customer
11/2/2025
Always a Good experience with the service department. Very accommodating. Thanks.
11/3/2025
Hi, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEES SUMMIT, MO
Ronald S|2026 GMC Yukon XL 1500
Confirmed Sales Customer
11/3/2025
Great communication. Very knowledgeable about the vehicle. Just a great experience!!!
MATT CROSS
11/3/2025
We’re glad you experienced great communication and knowledgeable guidance! Understanding your vehicle needs and making the process enjoyable is what we strive for, and we’ll be ready to provide the same exceptional service on your next visit.
TOPEKA, KS
Rochelle K|2022 GMC Terrain
Confirmed Service Customer
11/4/2025
I always have a great experience at Dave Cross. The service associate who helped me was Dave. I have to say I was impressed that when I mentioned that my boyfriend used to work at another dealership in the service department, he wasn't offended, he looked at me very kindly and said, "Well we will consider us lucky to have you then." I own a business and am in sales and was impressed with his response. Thank you so much Dave!
11/4/2025
Your story truly made our day — thank you for sharing it! Dave’s thoughtful response captures exactly what we strive for: genuine, kind service that makes every guest feel valued and welcomed from the moment they walk in.
RAYMORE, MO
Pete M|2025 GMC Sierra 1500
Confirmed Sales Customer
11/6/2025
Good service friendly salesperson
JAKE OGDEN
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEES SUMMIT, MO
John C|2026 GMC Terrain
Confirmed Sales Customer
11/7/2025
I had Roxie who was amazing!! She was super knowledgeable about the car I was looking at a super low pressure when it came time to talk numbers!! My mother and sister have both previously bought vehicles from Dave Cross and you guys always take care of us!!
ROXIE WALKER
11/8/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HARRISONVILLE, MO
David K|2020 Buick Envision
Confirmed Service Customer
11/7/2025
Fast and courteous
11/8/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
RAYMORE, MO
Janet S|2024 GMC Terrain
Confirmed Service Customer
11/7/2025
I love being part of Dave Cross Buick/ GMC because they know you by name and take good care of you and your car. Their service is outstanding and they really care about their 'family'. You are not just a number, you are valued as a person and they treat you with respect. They are honest and reliable as well.
11/8/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
KANSAS CITY, MO
Judy W|2026 GMC Terrain
Confirmed Sales Customer
11/8/2025
Top notch....Matt spent lots of time with us answering all my questions!
MATT CROSS
11/9/2025
Thank you for such a glowing review! Matt will be thrilled to know that his time and attention to your questions made such a strong impression. We love seeing our guests leave confident and informed—it’s what we strive for every day. Here’s to more top-notch experiences down the road!
HARRISONVILLE, MO
Rich B|2023 GMC Sierra 1500
Confirmed Service Customer
11/4/2025
Handled my service quickly and efficiently.
11/4/2025
Thank you for sharing your experience! Fast, efficient service is what we strive for with every appointment — because when your vehicle’s ready to roll, we want you smiling behind the wheel.
LEES SUMMIT, MO
Robert S|2022 GMC Canyon
Confirmed Service Customer
11/5/2025
Definitely the place to go for service, trustworthy, customer friendly, I know I don't have to worry about unnecessary work to be done unless it truly needs it . They make sure you are satisfied with work done before you leave.
11/5/2025
We’re so glad you feel confident bringing your vehicle to us! Knowing you trust our honesty and commitment to your satisfaction means everything. We’ll continue to make sure every visit earns that trust again—one honest repair at a time!
LEES SUMMIT, MO
William M|2025 GMC Sierra 1500
Confirmed Service Customer
11/13/2025
I had an oil change and tire rotation in which the service was completed in a timely matter.
11/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
OAK GROVE, MO
Destri G|2019 GMC 1500 Sierra
Confirmed Service Customer
11/14/2025
Dave always finds a way to fit me in and get the problem solved
11/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
LEES SUMMIT, MO
William F|2023 GMC Sierra 1500
Confirmed Service Customer
11/14/2025
Nice place to take your car or truck for service .
11/15/2025
Hi there, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
GRAIN VALLEY, MO
Margaret S|2020 Buick Encore GX
Confirmed Service Customer
11/17/2025
Always positive.
11/18/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
INDEPENDENCE, MO
Donald P|2026 GMC Yukon XL 1500
Confirmed Sales Customer
11/18/2025
Best dealership in town!
MATT CROSS
11/19/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
PLEASANT HILL, MO
Nathan R|2015 GMC Acadia
Confirmed Service Customer
11/18/2025
My experience at Dave Cross was excellent, from Dave the service writer to the cashier it was easy hassle free.
11/19/2025
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
KINGSVILLE, MO
Craig S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/18/2025
Josh was great
JOSHUA MARION
11/19/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
OMAHA, NE
Leticia P|2025 Buick Envista
Confirmed Sales Customer
11/8/2025
No problem no gimmicks no games just straight forward trying to make sure I get what I want
MALISSA LARKIN
11/9/2025
We truly appreciate your honest review! It’s wonderful to know you enjoyed a straightforward experience with no gimmicks or pressure—just genuine effort to help you find exactly what you want. That’s how we believe car buying should always feel—simple, sincere, and satisfying.
INDEPENDENCE, MO
Dennis O|2019 Chevrolet Traverse
Confirmed Service Customer
11/10/2025
Great and Friendly Service as usual.
11/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
KANSAS CITY, MO
Christopher J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/16/2025
Great process all the way through, making the appointment was easy. Drop off was great, and even got a ride home. I called and paid over the phone, and they put my truck out so I could pick it up after hours. Great customer service!
11/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEE'S SUMMIT, MO
Kimberly D|2016 Buick LaCrosse
Confirmed Service Customer
11/19/2025
My Mom and I have taken our cars to Dave in the service dept. for many years. He is very conscientious, helpful and pleasant. Last week getting my car serviced, was very hard for me, as my Mom had passed away this past April. She really enjoyed getting to see Dave and Connie. They were both so comforting, and caring towards me, and they made a difficult situation for me, a little easier. Because of them, I will continue to take my car there.
11/20/2025
Thank you for sharing your experience. We’re deeply touched to hear how Dave and Connie were able to provide comfort and support during such a difficult time. We’re grateful for your continued trust in our service department and are honored to have been there for you and your mom over the years.
LAKE WINNEBAGO, MO
William L|2024 Buick Envista
Confirmed Service Customer
11/22/2025
I bought my Envista 2024 and i been having issues on several accessions with my Radio stopping and the radio dash goes blank, right after that the Main dash goes out. After about 10-15 seconds everything comes back on and works fine. Dealership told me they have to see it happen before they can fix it. Also told me if and when it does this to drive it in (do not shut it off) it would clear the code. I complain about it and all the dealership does/or say they do, is reset the computer. I tried to video it but it happens so fast, specially driving 70 mph.
11/23/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LEES SUMMIT, MO
Creighton R|2024 GMC Canyon
Confirmed Service Customer
11/26/2025
Todd is a stud. Excellent service and experience.
11/27/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
PLEASANT HILL, MO
Jim K|2023 GMC Acadia
Confirmed Service Customer
11/18/2025
All good.
11/19/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LEES SUMMIT, MO
Jack C|2017 GMC Acadia
Confirmed Service Customer
11/19/2025
everything went on schedule the service person was very plesant and answered all my questions.
11/20/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
INDEPENDENCE, MO
Michael M|2023 GMC Acadia
Confirmed Service Customer
11/21/2025
Great experience
11/22/2025
Your bright and uplifting note about having a great experience means a lot to us, and we’re excited to make your next visit just as smooth and enjoyable.
LEAWOOD, KS
David T|2016 Buick Enclave
Confirmed Service Customer
11/21/2025
I'm always happy with your service. But I have asked each time I'm there about the airbag recall. Each time I'm told the parts are not available. So this time, I didn't even ask, until my wife reminded me. When I asked, glory be, you had the parts on hand! I just wish it had been offered when I checked in. We get regular recall notices from CarFax about this recall. I just wish I didn't have to ask each time. Also my tires were nearing the end of their useful life. I priced your BFG tires at $238, which was competitive with my local tire shop. But your air pressure gauges and all the extras you add on, made your cost >$400 difference in price. You are clearly not interested in selling tires to your customers. Otherwise, I will be back to get our car serviced there the next time. DT
11/22/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
NAPOLEON, MO
David P|2021 GMC Canyon
Confirmed Service Customer
11/25/2025
The customer service representative lacks skills in communication to the customer when problems arise. He did not communicate with me at all when he found out there was problems with my service order. The order should have been checked and corrected before I arrived at the dealership. However, since it was not, he should have contacted me immediately to discuss remedies to resolve the problem to shorten my wait time.
11/26/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
PECULIAR, MO
Katherine W|2019 GMC Yukon
Confirmed Service Customer
11/26/2025
I would prefer a run down of the service not just being informed it was performed. Everything was normal or there was excess dirt or grime on the filter. It took 6 quarts not 8 and anything else that might have been found with the oil change or tire rotation.
11/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KANSAS CITY, KS
Donald W|2018 Chevrolet Camaro
Confirmed Service Customer
11/26/2025
As alway very pleasant and excellent service. Just can't say enough.
11/27/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
KANSAS CITY, MO
Michele S|2018 Buick Encore
Confirmed Service Customer
11/27/2025
Was pretty quick.
11/28/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
INDEPENDENCE, MO
Marshall T|2021 GMC 1500 Sierra
Confirmed Service Customer
12/1/2025
Work Completed in a timely manner by courteous staff.
12/2/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
RICHMOND, MO
Janeece R|2023 Buick Envision
Confirmed Service Customer
12/2/2025
Great service
12/3/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
INDEPENDENCE, MO
Lewis H|2022 Buick Enclave
Confirmed Service Customer
12/2/2025
The people were very friendly and the service was very timely.
12/3/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KANSAS CITY, MO
Anthony R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/3/2025
Kynan was very respectful and listened to the deal l was looking for with no pressure the Finance dept did not try to hard sell add ons which is great and the service and parts departments were also great awesome dealership focused on the customer
KYNAN RAMSEY
12/4/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
OAK GROVE, MO
Madalene M|2015 Buick Regal
Confirmed Service Customer
12/3/2025
Very good service but still waiting on part.
12/4/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LEE'S SUMMIT, MO
Paul P|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
The people here are always friendly, professional and do their best to make things right. I grew up in a small town where reputation matters and these folks seem to care about the reputation of the dealership and take pride in doing a good job.
12/4/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dave Cross Motors!
LAKE WINNEBAGO, MO
Timothy H|2026 Buick Encore GX
Confirmed Sales Customer
12/3/2025
Great customer service!!
ALBIN MAJOR
12/4/2025
Hi, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!
OAK GROVE, MO
Kinley C|2020 GMC 1500 Sierra
Confirmed Service Customer
12/1/2025
Got me in, diagnosed and back on the road in under 2 hours. Fair price.
12/3/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FREEMAN, MO
Steven H|2026 GMC Sierra 1500
Confirmed Sales Customer
12/3/2025
Matt made the experience of buying a vehicle pleasant. He was available, answered any questions I had, and followed up post sale. George was personable and explained all options for financing and additional vehicle add ons after the sale.
MATT CROSS
12/4/2025
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
RAYMORE, MO
Pamela M|2023 Buick Envision
Confirmed Service Customer
12/4/2025
Service/repairs rendered in a timely manner. All personnel was helpful, pleasant.
12/5/2025
Hi there, thank you for taking the time to leave a review for us at Dave Cross Motors. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
FREEMAN, MO
Matthew C|2014 GMC Terrain
Confirmed Service Customer
12/5/2025
Dave and the service team always give great service! Thanks again and see you next time.
12/6/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LEES SUMMIT, MO
Ray Y|2015 GMC Yukon
Confirmed Service Customer
12/5/2025
I cannot say enough great things about the team at Dave Cross GMC in Lee’s Summit. Every single visit—whether it’s routine service, questions about my vehicle, or anything in between—I receive exceptional care, professionalism, and genuine attention. They are consistently friendly, efficient, and incredibly knowledgeable, and I never feel rushed or brushed off. It’s clear they take real pride in their work and truly value their customers. In a world where good service is getting harder to find, Dave Cross GMC stands out every single time. I always leave feeling taken care of, respected, and confident that my vehicle is in the best hands. I drive past 6 other certified gmc dealerships just so I can have the peace of mind ! Highly recommend—five stars truly isn’t enough!
12/6/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dave Cross Motors!
KANSAS CITY, MO
Richard R|2026 Buick Enclave
Confirmed Sales Customer
12/10/2025
Well Melissa Larkin was a great sales associate help me get my vehicle that day. Had a smooth great time and I was take great care of. I will return and send people her way
MALISSA LARKIN
12/11/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
KANSAS CITY, MO
Ren I|2026 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
I have owned the truck 30 days and this is the fourth time it has been in your shop. It is there now. Very disappointed.
12/5/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LEES SUMMIT, MO
Nathan D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/4/2025
Jason got me in and out with no issues. Oil change and new tires. Great team!
12/5/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PECULIAR, MO
Verl E|2021 Buick Encore GX
Confirmed Service Customer
12/4/2025
Professional
12/5/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
SUNRISE BEACH, MO
Todd H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/5/2025
Matt Cross is the consumate professional. He has taken care of us every step of the way when we purchase vehicles for me and my family. I refer my friends and clients.to Matt whenever I can.
MATT CROSS
12/6/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Dave Cross Motors! We sincerely value your business and look forward to your next visit. Take care!
LAKE WINNEBAGO, MO
William H|2026 Buick Encore GX
Confirmed Sales Customer
12/5/2025
You did an excellent job and thank you for the service that you provided. You were spot on with your details of the car and know the business. Roxanne, One great sales person.
ROXIE WALKER
12/6/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Dave Cross Motors and we hope to see you again soon!
INDEPENDENCE, MO
Benjamin K|2026 GMC Acadia
Confirmed Sales Customer
12/8/2025
Matt was amazing. Super helpful, patient, and even helped entertain our restless 3 year old as we were trying to go through all the formalities of buying a car. He even played Mickey on one of his computer screens! Very knowledgeable about the vehicle and all the vehicles we looked at. Would absolutely recommend him and the dealership to all my friends.
MATT CROSS
12/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Benjamin! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEES SUMMIT, MO
Daniel M|2021 GMC Yukon XL
Confirmed Service Customer
12/11/2025
David Lee and his crew are the best! He genuinely cares about his customers concerns and goes the extra mile to make sure the job is done right. Thanks Dave!
12/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GRAVOIS MILLS, MO
James W|2025 GMC Acadia
Confirmed Service Customer
12/10/2025
Quick
12/11/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
LIBERTY, MO
Mike D|2016 GMC 1500 Sierra
Confirmed Service Customer
12/10/2025
My service guy Dave is the absolute best! I have had him for many years now and want to continue that relationship, he is the primary reason I trust my business with you folks.
12/11/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
LEES SUMMIT, MO
Patricia F|2026 GMC Sierra 1500
Confirmed Sales Customer
12/11/2025
Everything was amazing, Adrian and Matt was fabulous to work with. Adrian had all our docs ready to go and Matt showed us everything about the truck - Financing was ready to go and it was a hit. Thank you so much for hand Merry Christmas to all. Patty Farr owner Remax House of dreams Platte City
MATT CROSS
12/12/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PLATTE CITY, MO
Corbett C|2022 GMC 1500 Sierra
Confirmed Service Customer
12/12/2025
In my 20+ years of purchasing new vehicles and having them serviced by the dealer, I have never had a better service experience than at Dave Cross. They are friendly, professional, knowledgeable, and just really good people.
12/13/2025
Thank you for your incredible feedback! We’re thrilled that Dave Cross Motors provided such an outstanding service experience and that our team’s friendliness, professionalism, and expertise stood out. Your kind words mean so much, and we look forward to continuing to serve you for many years to come.
LEES SUMMIT, MO
Darren W|2026 GMC Sierra 1500
Confirmed Sales Customer
12/15/2025
Took awhile to go back and forth on the deal but we got it done and I’m happy with my purchase. More flexibility would be best in the future
ALBIN MAJOR
12/16/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LEES SUMMIT, MO
Tom C|2024 GMC Sierra 1500
Confirmed Service Customer
12/15/2025
Quick and friendly service.
12/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GRAIN VALLEY, MO
Nicole J|2020 GMC Acadia
Confirmed Service Customer
12/15/2025
Always a great experience! Everyone is so friendly and they have MASSAGE CHAIRS in the waiting room!🙂
12/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PLEASANT HILL, MO
Kassie L|2026 GMC Terrain
Confirmed Sales Customer
12/16/2025
Dealer experience was much better with Dave Cross than the first GMC dealer we went to. Once we started talking to Malissa Larkin she was able to meet our goals and put together a suitable deal.
MALISSA LARKIN
12/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OLATHE, KS
Todd H|2018 GMC 2500HD Sierra
Confirmed Service Customer
12/12/2025
Top notch, Dave always treats our family super fantastic. Dave cares about our vehicles and us.
12/13/2025
We’re delighted Dave consistently treats your family and vehicles with care! Your loyalty and recognition mean a lot to us.
LEES SUMMIT, MO
Donald P|2026 GMC Yukon XL 1500
Confirmed Service Customer
12/14/2025
Always a great experience!
12/15/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
PLEASANT HILL, MO
James B|2018 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/14/2025
I will not be back to Dave cross service department. The last 2 times they have tried to over charge me. This time they said tried to charge me for three light bulbs and only replaced 2. And the service writer told me that they would only charge me for 1.
12/15/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BELTON, MO
Timothy B|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/15/2025
It was amazing. Malissa and George were fan
MALISSA LARKIN
12/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PAOLA, KS
Cheryl A|2022 Buick Enclave
Confirmed Service Customer
12/19/2025
Great staff, friendly and knowledgeable. I had to wait and was out in 35 minutes for oil change, tire rotation, and 69,000 mile checkup.
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEES SUMMIT, MO
Patricia M|2025 GMC Acadia
Confirmed Service Customer
12/22/2025
Prompt
12/24/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RAYMORE, MO
Carla S|2025 GMC Yukon
Confirmed Service Customer
12/29/2025
The communication is always excellent. And the job was complete completed well within the timeframe quoted.
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEES SUMMIT, MO
Russell M|2025 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
Dave and his team in the service department continue to a great job of helping people keep their vehicles in top running condition and rapidly solving any issues as they arise
1/1/2026
Hi there, thank you for taking the time to leave a review for us at Dave Cross Motors. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
LEES SUMMIT, MO
Suzanne R|2025 Buick Encore GX
Confirmed Service Customer
12/18/2025
Always great service and trustworthy staff.
12/19/2025
Hi there, thank you so much for your positive comments about Dave Cross Motors! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dave Cross Motors!
NAPOLEON, MO
Shirley B|2023 Buick Envision
Confirmed Service Customer
12/19/2025
So friendly and helpful. Disappointed with the 3% credit card charge. I called another dealer to get my Jeep MO inspection. Went to voice mail. Called again and went to voicemail. Never returned my call. Called Dave cross and immediately got scheduled!!
12/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PLEASANT HILL, MO
David T|2021 GMC 1500 Sierra
Confirmed Service Customer
12/23/2025
Great experience.
12/24/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LEES SUMMIT, MO
Curt E|2025 GMC Sierra 1500
Confirmed Service Customer
12/23/2025
Service Manager was very supportive and professional
12/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BLUE SPRINGS, MO
Erik S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/24/2025
Great service and great people as always!
12/25/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
LEES SUMMIT, MO
Candy B|2026 GMC Terrain
Confirmed Service Customer
12/24/2025
I took my 2026 GMC Terrain Denali in for oil change and tire rotation. They were awesome! The dealership is exceptionally clean and Dave Cross himself took great care of everything! I love the waiting room too! Free popcorn! lol. Thank you! My car is perfect!
12/25/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
RAYMORE, MO
Steven H|2024 GMC Sierra 1500
Confirmed Service Customer
12/29/2025
Customer service was phenomenal. Thanks again Dave!!!
12/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
INDEPENDENCE, MO
Steven S|2025 Buick Enclave
Confirmed Service Customer
12/31/2025
Everyone was very nice and fresh coffee was made. Only had to wait about an hour for tire rotation and oil change and car was washed upon delivery.
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEES SUMMIT, MO
John S|2021 GMC 1500 Sierra
Confirmed Service Customer
12/31/2025
I like it when you ask for a specific service and that’s what you get. I’m glad they don’t try selling service you never asked for.
1/1/2026
Wow, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!
LIBERTY, MO
Julie B|2025 GMC Acadia
Confirmed Service Customer
12/31/2025
It was an oil change and the staff was amazing.
1/1/2026
Hi, we are so pleased you enjoyed your visit to Dave Cross Motors! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
INDEPENDENCE, MO
Robert A|2026 GMC Acadia
Confirmed Sales Customer
12/31/2025
My sales rep Kynan was a tremendous help and made the process enjoyable
KYNAN RAMSEY
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LEES SUMMIT, MO
Steven H|2013 GMC 1500 Sierra
Confirmed Service Customer
1/1/2026
Service was great. I would recommend this dealer to anyone.
1/2/2026
Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. If there's anything else we can assist you with, don't hesitate to reach out!
BLUE SPRINGS, MO
Malcolm D|2023 GMC Acadia
Confirmed Service Customer
1/2/2026
Very professional from start to finish.
1/3/2026
Thank you for your thoughtful feedback, we’re glad our team provided professional service from start to finish.
LEAWOOD, KS
Cindy S|2023 Buick Envision
Confirmed Service Customer
1/3/2026
Joe was very helpful during my unscheduled visit. My vehicle had died, but I was able to restart it after multiple attempts. I drove straight to the dealership. Thankfully I timed it right and was in and out quickly with a new battery and a sense of relief.
1/4/2026
Thank you for your wonderful feedback. Our staff is committed to providing each of our clients with the best automotive experience! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
OAK GROVE, MO
Michael G|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
Everything went very well—Bin Major was pleasant and efficient.
ALBIN MAJOR
1/6/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEES SUMMIT, MO
David H|2026 Buick Encore GX
Confirmed Sales Customer
1/6/2026
This my 3rd vehicle I have purchased through Dave Cross motors. Matt Cross did an excellent job of taking care of me. I found the Buick Encore online, worked the deal out with Matt via phone and text. I showed up at the dealership at 1:30 pm, paperwork and car were both ready, was out the door before 3:30 pm. Great job!!
MATT CROSS
1/7/2026
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit. Take care!
RAYMORE, MO
David P|2026 GMC Canyon
Confirmed Sales Customer
1/6/2026
Salesman listened to my needs and quickly found the perfect solution.
MATT CROSS
1/7/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Dave Cross Motors! We sincerely value your business and look forward to your next visit. Take care!
PECULIAR, MO
Richard R|2026 Buick Enclave
Confirmed Service Customer
12/31/2025
Even though they was busy I was only there for a hour and a half for a sensor adjustment which seems like a long time but really wasn't there was snack popcorn which was great and comfy chairs
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KANSAS CITY, MO
Jolene S|2025 Buick Envision
Confirmed Service Customer
1/2/2026
Always have good service
1/3/2026
Thank you for the positive and reliable feedback, we’re happy to consistently provide the good service you expect.
BELTON, MO
Pamela V|2020 Buick Enclave
Confirmed Service Customer
1/2/2026
Always know I can count on them to get me in to service anytime. Mostly feel like I can trust them due to Dave Cross the service manager. He has always helped us and taken wonderful care of all of our vehicles.
1/3/2026
Thank you for this thoughtful and loyal review, Dave Cross Motors will be truly appreciated for the trust and care he consistently provides. We’re grateful to take care of your vehicles and value your continued confidence in our service team.
PLEASANT HILL, MO
Edward B|2026 Buick Enclave
Confirmed Sales Customer
1/6/2026
Matt the sales advisor was what made the difference
MATT CROSS
1/7/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Dave Cross Motors! We sincerely value your business and look forward to your next visit. Take care!
LEES SUMMIT, MO
Catherine L|2023 Buick Envision
Confirmed Service Customer
1/6/2026
I didn't have an appointment but they made time to fix my vehicle.
1/7/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LEES SUMMIT, MO
Marlon J|2025 GMC Sierra 1500
Confirmed Sales Customer
1/7/2026
Easy !!!!!!! Exceptional customer service!!,
MALISSA LARKIN
1/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OVERLAND PARK, KS
Herbert (john) D|2020 GMC Terrain
Confirmed Service Customer
1/9/2026
Joe was very helpful, great employee
1/10/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LEES SUMMIT, MO
Madalene M|2015 Buick Regal
Confirmed Service Customer
1/12/2026
Very good. Friendly and helpful. I especially appreciated the ride to and from the garage since I live alone. No complaints!
1/14/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LEE'S SUMMIT, MO
James B|2015 GMC 1500 Sierra
Confirmed Service Customer
1/13/2026
Dave in service always takes good care of me. He gets me in on time and I don’t have to wait long. And he lets me know anything else I need done.
1/14/2026
Our staff is committed to providing each of our clients with the best automotive experience! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
LEES SUMMIT, MO
John G|2026 GMC Sierra 1500
Confirmed Sales Customer
1/8/2026
Jake did a great job working with us. He met us in the lot and was very friendly and knowledgeable. We also met Russell, who was very helpful.
JAKE OGDEN
1/9/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GRAIN VALLEY, MO
Carl D|2022 GMC Canyon
Confirmed Service Customer
1/12/2026
good and fast did not have to be there all day, took about 1.5 hours and they were done
1/14/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HARRISONVILLE, MO
James G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/13/2026
Chris R made everything straightforward and easy— all of the staff was great.
1/14/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LENEXA, KS
Emma D|2026 Buick Envista
Confirmed Sales Customer
1/13/2026
I had a great experience, the team was helpfull with meeting me where I was at with my wants and needs
JAKE OGDEN
1/14/2026
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit!
LEES SUMMIT, MO
Timothy H|2026 Buick Encore GX
Confirmed Service Customer
1/7/2026
Great customer and service was completed on my vehicle in a timely manner.
1/14/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
OAK GROVE, MO
Darren W|2017 GMC Acadia
Confirmed Service Customer
1/14/2026
The car was due for an oil change and multi point inspection. They suggested new air filters during the visit. But I was disappointed that they did not catch the front left headlight was out. And needed replaced. Not sure if the person didn’t check the lights but I was disappointed that this was missed and now have to make another appointment. Which makes me concerned if the tech missed a headlight. What other things may have been missed.
1/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEES SUMMIT, MO
Stephen M|2024 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
Always get great service from the TEAM!!!
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
LEES SUMMIT, MO
Angela M|2026 GMC Acadia
Confirmed Service Customer
1/16/2026
Always great customer service at Dave Cross GMC Very helpful
1/16/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
LEES SUMMIT, MO
Cori D|2026 Buick Enclave
Confirmed Sales Customer
1/17/2026
Carey is wonderful. She quite literally saved me and got my car towed from the side of the road after a total. Dave in service, super kind and was on top of everything with my insurance company to get me taken care of. Matt in sales, great to work with. Not pushy, genuine and actually seemed to care. I have never experienced such quality humans at a dealership and have been treated so well. I can’t say thank you enough to all of you. I appreciate you greatly. And am loving my new Buick enclave!
MATT CROSS
1/19/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Cori! We are always more than happy to assist you if anything else comes up. Take care!
LEES SUMMIT, MO
Daniel B|2023 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
Everything was done in a timely manner. They keep my truck running and in good condition until the next scheduled service appointment. My truck is almost 3 years old and they’ve done all of the work that has been done to it. It’s nice to have confidence in whatever they do.
1/21/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
PLEASANT HILL, MO
Cynthia B|2020 Buick Envision
Confirmed Service Customer
1/13/2026
Didn't check the air pressure in the tires
1/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREENWOOD, MO
Renee R|2016 GMC Terrain
Confirmed Service Customer
1/14/2026
I was so worried that the repair would take more than a day, but your team finished within 1 day! Thank you so much!!!!!
1/15/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
BLUE SPRINGS, MO
Daniel M|2006 Chevrolet Silverado
Confirmed Service Customer
1/14/2026
Dave and his crew are the best!!
1/15/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
GRAVOIS MILLS, MO
Emily C|2026 Buick Enclave
Confirmed Sales Customer
1/16/2026
Excellent service and appreciated the detail on showing me how to use all the features.
ROXIE WALKER
1/17/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GARDEN CITY, MO
Charles M|2013 Buick LaCrosse
Confirmed Service Customer
1/16/2026
Dave cross is great.Treats Everyone with Respect and Kindness. And he has the best Employees. YOU CAN TRUST THEM WITH YOUR CAR.
1/17/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
LEES SUMMIT, MO
Oscar S|2026 GMC Terrain
Confirmed Sales Customer
1/16/2026
We were looking for a specific car. Arabia searched and initially we thought we could only get the car with a sunroof, which we didn’t want. But we said we would take it, but when we are to pick it up, it was exactly what we wanted, no sunroof. Arabia kept looking and found the exact car. We were more than pleased with his extra effort!
ARABIAN WILLIAMS
1/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BUTLER, MO
Tommy H|2021 GMC 1500 Sierra
Confirmed Service Customer
1/19/2026
I came in for a regular oil change and tire rotation. Also new battery for my key fob. As usual the service was outstanding.
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEES SUMMIT, MO