Kenneth D
LEES SUMMIT, MO | 2020 Buick Encore GXMay 4, 2022
Would be helpful if Service had their own phone that was answered in their dept rather than screened by receptionist.
Response from DAVE CROSS MOTORS
May 5, 2022Hi, it's upsetting to hear that your experience was anything but stellar. We appreciate you bringing this experience to our attention. If you are willing, please contact us so we can work towards a resolution. We look forward to hearing from you.
Kevin D
RAYMORE, MO | 2022 GMC 1500 SierraApril 22, 2022
No pressure experience even in the post covid/supply chain constraints at time the purchase was made. Next stop the service department for any service/warranty needs
Response from DAVE CROSS MOTORS
April 27, 2022Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Byron L
INDEPENDENCE, MO | 2022 Buick EnvisionApril 22, 2022
Speed, professionals in every sense of the word
Response from DAVE CROSS MOTORS
April 27, 2022Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! If you're ever in need of more help, please let us know!
Thomas H
LEES SUMMIT, MO | 2014 Buick EnclaveApril 11, 2022
Always receive the best care at Dave Cross. Dave was persistent in trying to determine what was wrong with my vehicle. He reached out to keep me updated on progress and thoughts. I never once had to chase down any updates or status. Love the care and customer service at Dave Cross! Thank you - Tami Hanners
Response from DAVE CROSS MOTORS
April 16, 2022Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again in the future.
Best wishes,
Dave Cross Motors
William H
INDEPENDENCE, MO | 2020 GMC 1500 SierraMarch 21, 2022
Everyone was very nice throughout the whole process.
Response from DAVE CROSS MOTORS
March 22, 2022Our staff is committed to providing each of our clients with the best automotive experience and we’re glad you enjoyed it during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Marvin M
ODESSA, MO | 2022 GMC AcadiaMarch 17, 2022
Dale was great to work with! I explained to him what I wanted and what I needed. Although this is the first time in my life I’ve had to play list price for any car, it’s been great over the 3 days. I think I’ll keep it!
Response from DAVE CROSS MOTORS
March 20, 2022Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We hope you have a great day!
Kip S
LEES SUMMIT, MO | 2014 GMC 1500 SierraFebruary 27, 2022
Dave Cross service did a great job as usual
Response from DAVE CROSS MOTORS
March 4, 2022Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Anita R
BLUE SPRINGS, MO | 2017 Buick EncoreFebruary 16, 2022
I waited thought I’d be there hours. Out of there very quickly. I was quite surprised
Response from DAVE CROSS MOTORS
February 22, 2022It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
Jon M
LEES SUMMIT, MO | 2019 GMC 3500HD SierraFebruary 11, 2022
Got us in at a very busy time, thanks!
Response from DAVE CROSS MOTORS
February 15, 2022We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.
Sharon V
RAYTOWN, MO | 2015 Buick LaCrosseFebruary 7, 2022
The customer service from the sales, financial & repair service is excellent. Every person I met was courteous & helpful. My purchase experience was honest, informative, & timely.
Response from DAVE CROSS MOTORS
February 12, 2022Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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